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Shipper

Shipper is one of the fastest-growing tech company in Indonesia. In just few years, we have built a vast network of fulfilment centers and partnered with hundreds of local delivery companies across the country. We aim to digitize Indonesian logistics and enable cost-efficiencies at nationwide scale. Shipper is a Series B funded company backed by DST Global partners, Sequoia Capital India, Prosus Ventures, Floodgate, Lightspeed, Insignia Ventures, AC Ventures and Y Combinator.

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Truck Transportation 1,172 Employees Found Founded 2017 2256 Similar Companies
1,172 Employees Found
94% Email Coverage
$3.1M Est Revenue
1 Office HQ
2256 Similar Companies
Sep '26 Last Verified

Shipper Technology Stack

Zoho Mail

Zoho Mail is a secure, ad-free email hosting service with a clean interface, powerful collaboration tools, and seamless integration with Zoho's suite of apps, ideal for businesses and professionals.

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Amazon SES

Amazon SES (Simple Email Service) is a scalable cloud-based email sending service that enables businesses to send marketing, notification, and transactional emails reliably and cost-effectively.

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Intercom

Intercom is a customer messaging platform that enables businesses to communicate with users via live chat, targeted messages, and automation, enhancing support, engagement, and onboarding experiences.

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Zendesk Embeddables

Zendesk Embeddables are customizable tools that seamlessly integrate support features into your website or app, enabling users to access help, submit tickets, and find solutions without leaving your platform.

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Zopim

Zopim is a live chat software that enables businesses to engage with website visitors in real-time, providing instant support, boosting customer satisfaction, and increasing conversions through seamless communication.

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Freshchat

Freshchat is a modern messaging platform that enables businesses to engage with customers via live chat, AI-powered bots, and omnichannel support, enhancing customer experience and streamlining communication across websites and apps.

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Frequently asked questions about Shipper

Who is the CEO of Shipper?

Ben Novak is the CEO of Shipper.

Who are the decision makers in Shipper?

The decision makers in Shipper are Phil Opamuratawongse, Ben Novak, Leonard Pontoh, etc. Click to Find Shipper decision makers emails.

What services does Shipper provide for e-commerce businesses?

Shipper offers a comprehensive suite of services tailored for e-commerce businesses, including fulfillment services, warehouse management systems, and last-mile delivery solutions. Our fulfillment centers are strategically located to ensure quick and efficient order processing, while our warehouse management system optimizes inventory management. Additionally, we provide an aggregator service that connects you with multiple local delivery partners, allowing for flexible shipping options.

How does Shipper's fulfillment process work?

Shipper's fulfillment process begins with the receipt of your inventory at one of our fulfillment centers. We then store your products in our warehouses and manage your stock levels. When an order is placed, our system automatically picks, packs, and ships the items directly to your customers. You can track the entire process in real-time through our platform, ensuring transparency and efficiency.

Can Shipper handle returns and reverse logistics?

Yes, Shipper provides solutions for returns and reverse logistics. We understand that managing returns is a crucial aspect of e-commerce. Our system allows you to easily process returns, track returned items, and restock them in your inventory. This ensures a seamless experience for both you and your customers, helping to maintain satisfaction and loyalty.

What industries does Shipper support?

Shipper supports a wide range of industries, including retail, fashion, electronics, health and beauty, and food and beverage. Our flexible solutions are designed to cater to the unique needs of each industry, ensuring that we can provide effective logistics and fulfillment services regardless of the sector.

How can I track my packages using Shipper's services?

Shipper offers a robust tracking system that allows you and your customers to monitor packages in real-time. Once an order is shipped, you will receive a tracking number that can be used on our platform to check the status of the delivery. Our system provides updates at each stage of the shipping process, ensuring transparency and peace of mind.

Is there a minimum order requirement to use Shipper's services?

No, Shipper does not impose a minimum order requirement for using our services. Whether you are a small business or a large enterprise, you can take advantage of our fulfillment and logistics solutions. We aim to support businesses of all sizes, providing scalable solutions that grow with your needs.