Service Performance Insight (SPI) is a global research and consulting organization dedicated to helping professional service organizations (PSOs) make quantum improvements in productivity and profit. In 2007, SPI developed the PS Maturity Model™ as a strategic planning and management framework. It is now the industry-leading performance improvement tool used by over 25,000 service and project-oriented organizations to chart their course to service excellence. The core tenet of the PS Maturity Model™ is PSOs achieve success through the optimization of five Service - Performance Pillars™: 1. Leadership – Vision, Strategy and Culture 2. Client Relationships 3. Human Capital Alignment 4. Service Execution 5. Finance and Operations SPI provides a unique depth of operating experience combined with unsurpassed analytic capability. We not only diagnose areas for improvement but also provide the business value of change. We then work collaboratively with our clients to create new management processes to transform and ignite performance.
Free account • No credit card • 5 profiles/day
The widely used Service Performance Insight email format is {first}{last}@spiresearch.com (e.g. johnsmith@spiresearch.com), which is used 33.33% of the time. Some other used Service Performance Insight email formats: {first}.{last} (e.g. john.smith@spiresearch.com)
| Service Performance Insight Email Formats | Example Email Formats | Adoption |
|---|---|---|
| {first}{last} | johnsmith@spiresearch.com |
33.33%
|
| {first}.{last} | john.smith@spiresearch.com |
33.33%
|
| Other formats | — |
33%
|
Adoption = share of company emails using each format — not a verification or accuracy score.
Lab42 Research, LLC
Market Research • 2-10 employees • Chicago, United States
Reason Research
Market Research • 11-50 employees • Philadelphia, United States
Research Associates
Market Research • 11-50 employees • Greendale, United States
EEDAR, an NPD Group Company
Market Research • 11-50 employees • Carlsbad, United States
Market Insights, Inc.
Market Research • 11-50 employees • Seattle, United States
KNow Research
Market Research • 11-50 employees • San Francisco, United States
What is Service Performance Insight email format?
The widely used Service Performance Insight email format is {first}{last} (e.g. johnsmith@spiresearch.com) with 33.33% adoption across the company.
What is Service Performance Insight customer service number?
To contact Service Performance Insight customer service number in your country click here to find.
Who are the decision makers in Service Performance Insight?
The decision makers in Service Performance Insight are Dave Hofferberth, Jeanne Urich, etc. Click to Find Service Performance Insight decision makers emails.
How can I contact Service Performance Insight for inquiries?
You can reach Service Performance Insight by visiting their website at www.spiresearch.com and using the 'Contact Us' form. Alternatively, you can email them directly at their provided email address or call their listed phone number for immediate assistance.
Is there a directory of staff members available?
Yes, Service Performance Insight provides a staff directory on their website. You can find detailed profiles of their team members, including their roles and areas of expertise, which can help you identify the right contact for your specific needs.
What types of services does Service Performance Insight offer?
Service Performance Insight offers a range of services including management consulting, research, transformation, training, and benchmarking. Their focus is on helping professional service organizations enhance productivity and profitability through strategic planning and tailored solutions.
Which industries does Service Performance Insight support?
Service Performance Insight supports various industries, particularly those within the professional services sector. Their expertise spans consulting, technology, and other service-oriented fields, providing insights and strategies tailored to each industry's unique challenges.
Can I request a consultation with Service Performance Insight?
Yes, you can request a consultation by filling out the inquiry form on their website. A representative will reach out to discuss your needs and how SPI's services can help improve your organization's performance and profitability.
What is the PS Maturity Model™ and how can it benefit my organization?
The PS Maturity Model™ is a strategic framework developed by SPI to assess and improve the capabilities of professional service organizations. By utilizing this model, your organization can identify areas for growth, enhance operational efficiency, and ultimately increase profitability.
