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SeeClickFix

SeeClickFix is an online and mobile platform for service request collection and management. Residents are empowered to play a central role in their communities by reporting non-emergency, quality of life concerns to the right officials, with the right information. Officials are able to take action, and complete the work, while keeping residents in the loop. Outcome focused reports allow officials at all levels to evaluate public service performance, plan for improvements, and have the facts necessary to make data-driven decisions. With over 340 local government partners and more than 1 million resident users, SeeClickFix has become a powerful platform for change. Over 5 million issues have been reported - 90% of which have been resolved. With SeeClickFix, civic trust is built one request at a time.

Free account • No credit card • 5 profiles/day

Software Development 6 Employees Found New Haven, United States Founded 2008 10 Similar Companies
6 Employees Found
95% Email Coverage
$6.3M Est Revenue
1 Office HQ
10 Similar Companies
Jun '26 Last Verified

SeeClickFix – Company Information

Software Development
Founded 2008
770 Chapel St., 3rd Floor, New Haven, CT 06510, US
Mobile Apps Civic Engagement API Integrations Service Request Management Government Software Website Enhancement 311 Government Communication 311 SaaS Citizen Relations

Frequently asked questions about SeeClickFix

What is SeeClickFix email format?

The widely used SeeClickFix email format is {first} (e.g. john@seeclickfix.com) with 85.71% adoption across the company.

What is SeeClickFix customer service number?

To contact SeeClickFix customer service number call here 1-(800)-369-9060. To contact SeeClickFix customer service number in your country click here to find.

Who are the decision makers in SeeClickFix?

The decision makers in SeeClickFix are Zack Beatty, etc. Click to Find SeeClickFix decision makers emails.

What is SeeClickFix and how does it work?

SeeClickFix is an online and mobile platform designed to facilitate the reporting and management of non-emergency service requests in communities. Residents can easily report issues such as potholes, broken streetlights, or graffiti through the SeeClickFix app or website. Once reported, these issues are sent to the appropriate local government departments for resolution. The platform also allows users to track the status of their requests, fostering transparency and accountability in local governance.

What types of issues can residents report using SeeClickFix?

Residents can report a wide range of non-emergency quality of life issues using SeeClickFix. Common reports include infrastructure problems like potholes and damaged sidewalks, public safety concerns such as abandoned vehicles, and environmental issues like litter or illegal dumping. The platform is designed to empower citizens to engage with their local government and improve their communities by addressing these concerns.

How does SeeClickFix enhance civic engagement?

SeeClickFix enhances civic engagement by providing a user-friendly platform that encourages residents to actively participate in their community's well-being. By allowing citizens to report issues and track their resolution, the platform fosters a sense of ownership and responsibility among residents. Additionally, local governments can use the data collected through SeeClickFix to identify trends, allocate resources effectively, and communicate with citizens, thereby strengthening the relationship between government and the community.

Can local governments customize their SeeClickFix platform?

Yes, local governments can customize their SeeClickFix platform to meet their specific needs. The platform offers various features that can be tailored, including the types of service requests that can be reported, the branding of the app or website, and the integration of local government workflows. This flexibility allows municipalities to create a solution that aligns with their unique operational processes and community engagement goals.

What are the benefits of using SeeClickFix for local governments?

Using SeeClickFix provides numerous benefits for local governments, including improved communication with residents, increased efficiency in service request management, and enhanced transparency. The platform allows governments to track and respond to community issues in real-time, which can lead to faster resolutions and higher citizen satisfaction. Additionally, the data collected through SeeClickFix can help local governments identify recurring issues and allocate resources more effectively.

Is SeeClickFix compatible with other government software systems?

Yes, SeeClickFix is designed to integrate seamlessly with various government software systems through API integrations. This compatibility allows local governments to connect SeeClickFix with their existing service management tools, 311 systems, and other platforms, ensuring a smooth workflow and data sharing. By integrating SeeClickFix with other systems, governments can enhance their operational efficiency and provide a more cohesive experience for residents.

What is SeeClickFix Contact number?

You can contact SeeClickFix at 1-(800)-369-9060. For faster support, we recommend reaching out via email or the contact form on their website.