Pro-Tech Management

Pro-Tech Management provides 24/7 monitoring and support for your AV infrastructure, keeping you 100% aware, 100% of the time. Adding to your peace of mind: CX coordinators and engineers can resolve many issues remotely while offering onsite assistance as needed. Beyond receiving protection around the clock, PTM clients receive value from day one. That’s because traditional service contracts don’t prevent problems, nor can they give you back the time and productivity you lose when technology fails you. PTM changes the equation entirely by identifying and addressing technical issues well in advance of your next important meeting or conference call. Harnessing the power of the Utelogy software platform, Pro-Tech Management checks and rechecks all connected devices and provides immediate email and dashboard alerts when a device fails or is operating outside normal parameters. That means fewer headaches for our clients, and greater freedom for IT staff to focus on all their other responsibilities. PTM also provides valuable data analytics about room and device usage, giving you essential insight into where your technology dollars are working hardest. You need your technology to be ready when you are. Count on Pro-Tech Management to keep you 100% aware, 100% of the time about the working status of your entire AV infrastructure.