PatientFocus is a medical billing company, that functions as an outsourced extension of our clients’ billing office. We focus exclusively on patient-pay billing – after insurance (or no insurance) and before bad debt – and facilitate patient communications, payment management, and patient financing options. The heart of the PatientFocus solution is the patient. Our unique combination of people, process and platform, and our “Day One” approach results in a highly coordinated, more comprehensive, and extremely efficient outreach program that protects both the patients’ experience and our clients’ brand. Leveraging a broad range of technologies, PatientFocus coordinates all patient-billing outreach via US Mail; targeted call-center campaigns; email and text messaging; a customized online payment portal; and payment options that include interest-free payment plans, non-recourse financing, and crowd-funding capabilities. Our solution is system agnostic and can be easily integrated into a providers’ internal systems. This seamless coordination provides real-time access to the data our team needs, along with clear and transparent reporting available for our clients 24/7. Additionally, because we have access to payment options that aren’t limited by our clients’ systems, we’re able to drive payments that traditionally would be written off or sent to bad-debt collections. This “our tools, your rules” approach is vital to increasing patient payments and offers the internal billing office the bandwidth necessary to address insurance remittance and underpayments. PatientFocus is a HIPAA-compliant program committed to providing our clients and patients with world class service and the highest level of data security.
Free account • No credit card • 5 profiles/day
The widely used PatientFocus email format is {first}{l}@patientfocus.com (e.g. johns@patientfocus.com), which is used 100% of the time.
| PatientFocus Email Formats | Example Email Formats | Adoption |
|---|---|---|
| {first}{l} | johns@patientfocus.com |
100%
|
Adoption = share of company emails using each format — not a verification or accuracy score.
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What is PatientFocus email format?
The widely used PatientFocus email format is {first}{l} (e.g. johns@patientfocus.com) with 100% adoption across the company.
What is PatientFocus customer service number?
To contact PatientFocus customer service number in your country click here to find.
Who are the decision makers in PatientFocus?
The decision makers in PatientFocus are Christopher Lester, David Frederiksen, Derek Hoevel, etc. Click to Find PatientFocus decision makers emails.
What services does PatientFocus offer for medical billing?
PatientFocus specializes in patient-pay billing services, functioning as an outsourced extension of your billing office. Our services include managing billing after insurance claims have been processed, handling patient financing options, and optimizing revenue cycle management. We focus on enhancing the patient experience by ensuring clear communication and streamlined billing processes.
How does PatientFocus improve the patient experience in billing?
At PatientFocus, we prioritize the patient experience by providing clear, transparent billing statements and offering flexible payment options. Our team is trained to communicate effectively with patients, addressing their concerns and questions promptly. We also implement user-friendly online payment solutions, making it easier for patients to manage their bills and payments.
What industries does PatientFocus serve?
PatientFocus primarily serves the healthcare industry, including hospitals, clinics, and private practices. We cater to various specialties within healthcare, ensuring that our billing solutions are tailored to meet the unique needs of each practice. Our expertise in patient-pay billing allows us to support a diverse range of healthcare providers.
Can PatientFocus assist with patient financing options?
Yes, PatientFocus offers patient financing solutions to help patients manage their out-of-pocket expenses. We work with healthcare providers to implement financing options that allow patients to pay for their care in manageable installments. This service not only improves patient satisfaction but also helps practices increase their collections.
How does PatientFocus handle revenue cycle management?
PatientFocus takes a comprehensive approach to revenue cycle management by overseeing the entire billing process from patient registration to final payment. We analyze billing data, identify areas for improvement, and implement best practices to enhance efficiency and reduce denials. Our goal is to maximize revenue while minimizing the administrative burden on healthcare providers.
What sets PatientFocus apart from other medical billing companies?
PatientFocus distinguishes itself through its exclusive focus on patient-pay billing and commitment to enhancing the patient experience. Unlike many billing companies that handle a wide range of services, we specialize in the nuances of patient billing after insurance. Our dedicated team, advanced technology, and personalized approach ensure that both healthcare providers and patients receive exceptional service.
