Merced Group

Merced Group, social business consultancy, helps businesses and social sector organizations integrate the use of collaboration practice and digital-social technologies into organizational, communications, knowledge management and learning modalities to generate new value, maximize the potential of their workforce and deepen customer relationships. -Recent clients include global technology companies, global NGO ---Enterprise Social Networks from business and use cases to implementation and change management ---Digital workplace skills and practices – design and implement digital and network-based skills programs for workforce including Working out Loud Circle programs ---Communities for impact – design, launch and manage communities including community strategy, user experience guidance, building community management capabilities. Engagement, adoption and social learning programs. ---Knowledge management programs – Maximizing knowledge transfer and repurposing through social collaboration technologies and practice Specialties include enterprise social networking systems, online community strategy and management, communities of practice, crowdsourcing, collaboration tools and methods, knowledge management, social media implementation, management tools and analytics.