About Majorel Colombia

Majorel Colombia is a leading provider of customer experience solutions, dedicated to creating exceptional interactions that resonate with people globally. With headquarters in Bucaramanga and Medellín, and additional locations in Barranquilla, Majorel operates with a workforce of 48,000 employees across 26 countries, delivering services in 36 languages. The company prides itself on its ability to serve clients around the clock, utilizing advanced technology to meet customer expectations seamlessly across various devices.

At Majorel, the focus is on blending human talent with cutting-edge technology and innovative practices to deliver real value to clients. The company believes that the more technology is integrated into service delivery, the more human the experience can become. This philosophy underpins their approach to customer service, where even automated solutions are designed to enhance human connection.

Majorel serves a diverse range of industries, including telecommunications, finance, healthcare, and e-commerce, providing tailored solutions that address the unique needs of each sector. Their extensive portfolio includes customer support, technical assistance, content moderation, and digital marketing services. With over a decade of partnership with many of their clients, Majorel has established itself as a trusted leader in the customer experience industry, representing some of the world’s most recognized brands. By leveraging innovative technologies and a deep understanding of cultural nuances, Majorel Colombia is committed to delivering exceptional service that fosters lasting relationships between brands and their customers.

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Website
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Employees
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Industry
Telecommunications
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Headquarter
Bucaramanga y Medellín,Barranquilla,Bucaramanga,CO
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Founded
2013
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Keywords
Outsourcing, Technical Support, Customer Service, Contact Center Industry Y Customer Support

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