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LiveCom International BV

Livecom B.V. is an international company with its headquarters in the Netherlands. Livecom has a strong and well know investor named Channel Holding B.V., a Dutch investment group. The specialties of Livecom are in connectivity and communications solution for the Telecom and Enterprise market. Livecom operates globally and has many customers all around the world. Livecom is not just one of the normal solution companies, we see ourselves as a partner for our customers. Livecom is a global leading provider of omnichannel Contact Center, Voicemail, Interactive Voice Response and Missed Call Alert solutions. Our commitment to product, and services quality, combined with in-depth business and technological know-how, is key to our ongoing success and growth. Livecom develops solutions with a strong focus on the integration of voice, web and mobile to enable our customers for optimal customer contact. The Livecom multichannel communication service delivery platform helps companies to communicate effectively and in a consistent way towards their customers.

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Telecommunications 41 Employees Found Founded 2003 10 Similar Companies
41 Employees Found
96% Email Coverage
$378.0K Est Revenue
3 Office HQ
10 Similar Companies
Jul '26 Last Verified

LiveCom International BV Technology Stack

Hotjar

Hotjar is an analytics and feedback tool that provides website heatmaps, visitor recordings, and surveys to help businesses understand user behavior and improve website experience.

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Yoast SEO Premium

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Greenview Data

Greenview Data is a cloud-based data management and analytics platform that helps businesses securely store, analyze, and visualize their data to drive informed decision-making and sustainable growth.

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Signal

Signal is a secure messaging app that offers end-to-end encrypted text, voice, and video communication, prioritizing privacy and data security for individuals and groups worldwide.

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Rapleaf

Rapleaf is a data analytics platform that provides insights into consumer behavior by aggregating and analyzing online and offline data, helping businesses enhance targeting, personalization, and marketing strategies.

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OwnerIQ

OwnerIQ is a digital advertising platform that enables brands to target and engage specific audiences through data-driven, native, and programmatic advertising solutions across premium publisher sites.

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Frequently asked questions about LiveCom International BV

Who are the decision makers in Livecom?

The decision makers in Livecom are Andreia Criner, Damir Markotic, Lars Krogstad, etc. Click to Find Livecom decision makers emails.

What services does LiveCom International BV offer?

LiveCom International BV specializes in a variety of communication and customer service solutions, including Mobile Virtual Network Operator (MVNO) services, Interactive Voice Response (IVR) systems, contact center solutions, email management, chat services, missed call alerts, voicemail, and customer service software. They also provide advanced features like proactive chat and web self-service options to enhance customer engagement.

How can LiveCom's contact center solutions benefit my business?

LiveCom's contact center solutions are designed to improve customer interactions and streamline communication processes. By integrating inbound and outbound voice capabilities, email management, and chat services, businesses can ensure that customer inquiries are handled efficiently. This leads to improved customer satisfaction, reduced response times, and enhanced overall service quality.

What industries does LiveCom support with its services?

LiveCom serves a diverse range of industries, including telecommunications, retail, healthcare, and finance. Their solutions are tailored to meet the specific needs of each sector, ensuring that businesses can effectively manage customer interactions and enhance service delivery, regardless of their industry.

Can LiveCom help with setting up a Mobile Virtual Network Operator (MVNO)?

Yes, LiveCom provides comprehensive support for businesses looking to establish an MVNO. Their expertise includes everything from technical setup and regulatory compliance to marketing strategies and customer service integration. With their guidance, businesses can successfully launch and operate an MVNO that meets their unique requirements.

What is proactive chat, and how does it work?

Proactive chat is a feature offered by LiveCom that allows businesses to initiate conversations with website visitors based on their behavior. For example, if a visitor spends a significant amount of time on a specific page, a chat invitation can pop up, encouraging them to ask questions or seek assistance. This proactive approach helps engage customers, increases conversion rates, and enhances the overall user experience.

How does LiveCom's email management system improve customer service?

LiveCom's email management system streamlines the handling of customer inquiries by organizing and prioritizing emails, automating responses, and tracking interactions. This ensures that no customer query goes unanswered and allows customer service representatives to respond more efficiently. By improving response times and maintaining a clear communication trail, businesses can enhance customer satisfaction and loyalty.