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Icon Agency Australia

Icon is a diverse team of over 90 people who share a common purpose: to deliver exceptional work and measurable impact for clients while making a difference in the world. Our multidisciplinary team works across creative, digital, web, content, PR and communications. Founded in 2002, Icon is a 100% Australian-owned and based SME. We’re proudly independent, founder-led and we treat our team like family. Our ethos, ‘For people, with purpose’ is our promise to make a positive impact on people’s lives, no matter where they’re at on their journey. We have offices in Melbourne, Sydney, Canberra and Brisbane. We’re passionate about supporting local jobs and innovation while our revenue remains within Australia. Icon’s model uses technology and humanity in equal measure to best serve our clients’ needs and solve complex communication and digital transformation challenges. In 2021/22 we were one of Australia’s most recognised integrated creative agencies, with over 80 nominations and 30 national and international awards for our leadership, performance, commitment to diversity and body of work.

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Marketing Services 70 Employees Found Founded 2002 72549 Similar Companies
70 Employees Found
93% Email Coverage
$6.5M Est Revenue
4 Office HQ
72549 Similar Companies
Oct '26 Last Verified

Icon Agency Australia Technology Stack

Campaign Monitor Widget

The Campaign Monitor Widget allows users to easily embed sign-up forms and email subscription options on their websites, enhancing list building and engagement with seamless integration and customizable design.

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Hotjar

Hotjar is an analytics and feedback tool that provides website heatmaps, visitor recordings, and surveys to help businesses understand user behavior and improve website experience.

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Google Optimize 360

Google Optimize 360 is a powerful A/B testing and personalization platform that helps businesses optimize website performance, improve user experience, and increase conversions through data-driven experiments and targeted content.

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Campaign Monitor

Campaign Monitor is an email marketing platform that helps businesses create, send, and analyze personalized email campaigns with easy-to-use templates and automation tools for effective customer engagement.

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Apollo GraphQL

Apollo GraphQL is a comprehensive platform for building, managing, and consuming GraphQL APIs. It offers tools for server development, client integration, and real-time data, enabling efficient, flexible, and scalable data communication.

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Frequently asked questions about Icon Agency Australia

Who are the decision makers in Icon Agency?

The decision makers in Icon Agency are Benjamin Geraerts, Chris Dodds, Erica Reitman, etc. Click to Find Icon Agency decision makers emails.

What types of digital marketing services does Icon Agency offer?

Icon Agency provides a comprehensive range of digital marketing services, including search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, content marketing, and email marketing. Our team works closely with clients to develop tailored strategies that align with their business goals and target audience, ensuring measurable results and a strong online presence.

How does Icon Agency approach crisis management for clients?

Icon Agency employs a proactive and strategic approach to crisis management. We begin by assessing potential risks and vulnerabilities specific to your organization. Our team then develops a crisis communication plan that includes key messaging, stakeholder engagement, and media relations strategies. During a crisis, we provide real-time support to navigate challenges effectively and protect your brand's reputation.

What industries does Icon Agency specialize in?

Icon Agency has experience working across various industries, including government, healthcare, education, technology, and non-profit sectors. Our diverse team understands the unique challenges and opportunities within each industry, allowing us to deliver customized solutions that drive impact and achieve client objectives.

Can Icon Agency assist with website design and development?

Yes, Icon Agency specializes in website design and development, utilizing platforms like Drupal and govCMS. Our team focuses on creating user-friendly, visually appealing websites that are optimized for performance and accessibility. We work collaboratively with clients to ensure the final product meets their specific needs and enhances the user experience.

What is the significance of UX/UI design in your services?

UX/UI design is crucial in our service offerings as it directly impacts user engagement and satisfaction. At Icon Agency, we prioritize user experience by conducting thorough research and testing to understand user behavior. Our design process ensures that websites and applications are not only aesthetically pleasing but also intuitive and easy to navigate, ultimately driving better results for our clients.

Does Icon Agency provide media training for organizations?

Yes, Icon Agency offers media training services to help organizations prepare for interactions with the media. Our training sessions cover key topics such as message development, interview techniques, and crisis communication strategies. We aim to equip clients with the skills and confidence needed to effectively communicate their messages and handle media inquiries successfully.

What is Icon Agency Australia Contact number?

You can contact Icon Agency Australia at +613 9642 4107. For faster support, we recommend reaching out via email or the contact form on their website.