Heirloom

About Heirloom

Heirloom is a leading provider of large-format, luxury short-term rentals on the national level. Our unique focus on providing word-class accommodations to discerning groups of travelers in premier travel destinations, combined with a tech-enabled and data-driven business strategy, has allowed Heirloom to quickly carve out a unique space for itself within the highly competitive and rapidly evolving luxury hospitality industry.

Daniel and Frank Glaser started Heirloom because they were dissatisfied with the typical short-term home rental experience. They wanted guests to enjoy consistent, high-quality home rentals that feel connected to the local culture and community and offer ample space to come together as a group.

They found the only way to guarantee this level of guest satisfaction was to manage and renovate each home to their exacting standards. By hiring local support teams to make sure travelers are genuinely connected to the cities they want to explore, they could provide a curated experience that cannot be replicated.

When they purchased their first homes in Boston and New Orleans, Frank and Dan used family heirlooms to fill the home. These pieces were full of history and meaning. This allowed the creation of something that cannot be ordered online or mass produced. And thus, Heirloom was born.

Now operating with 100+ properties in major travel destinations such as New York, New Orleans, Austin, and Boston, Heirloom is well on its way to accomplishing its mission: ensuring that every guest has a world-class hospitality experience worth sharing.

Stay in style. Stay for the stories. Stay Heirloom.

Website	http://www.stayheirloom.com
Employees	51-200 employees View all Heirloom employees
Industry	Hospitality
Phone number	504-507-0523
Headquarter	326 A St, Boston, Massachusetts, US
Founded	2016
Keywords	Business Intelligence, Social Media, Hospitality, Luxury Vacations, Customer Service, Travel, Vacation Rentals, Luxury Vacations, Hospitality, Vacation Rentals, Travel, Business Intelligence, Social Media, Customer Servi̇ce

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Frequently Asked Questions about Heirloom

Who is the CEO of Heirloom?

Christine Mak is the CEO of Heirloom. To contact Christine Mak email at [email protected] or [email protected].

Who are the decision makers in Heirloom?

The decision makers in Heirloom are Brendon Delapp, Dan Glaser, Frank Glaser, etc. Click to Find Heirloom decision makers emails.

How can I contact Heirloom for inquiries about luxury short-term rentals?

You can reach Heirloom by visiting our website and using the 'Contact Us' form. Alternatively, you can call our customer service hotline or email us directly for any inquiries regarding our luxury short-term rental offerings.

Is there a directory of staff members I can access for specific inquiries?

Heirloom does not publicly list a staff directory. However, you can contact our customer service team, and they will direct your inquiry to the appropriate staff member based on your needs.

What types of services does Heirloom provide for travelers?

Heirloom specializes in providing luxury short-term rentals, offering world-class accommodations tailored for discerning travelers. Our services include personalized customer support, curated experiences, and a tech-enabled booking platform to enhance your stay.

Can I get assistance with booking a rental for a large group?

Absolutely! Our team at Heirloom is experienced in accommodating large groups. Please contact us directly, and we will assist you in finding the perfect luxury rental that meets your group's needs and preferences.

What industries does Heirloom cater to with its services?

Heirloom primarily caters to the travel and hospitality industries, focusing on luxury vacations and short-term rentals. We serve a diverse clientele, including corporate groups, families, and individuals seeking high-end accommodations in premier destinations.

How does Heirloom ensure customer satisfaction?

Heirloom prioritizes customer satisfaction through exceptional service, luxury accommodations, and a data-driven approach. Our dedicated customer service team is available to address any concerns, ensuring a seamless and enjoyable experience for all our guests.