HICAPS

Health Industry Claims and Payments Service. HICAPS was formed in June 1998 in response to the need to provide an electronic claim and payment solution for the Healthcare sector. Today, 20+ years on, HICAPS is utilised by 100% of Private Health Funds in Australia, and has over 85,000 registered health service providers nationally that provide patients the convenience of automatic claims processing on the spot, in the practice. The HICAPS solution also provides Medicare processing and the lodgement of WorkSafe (Vic) claims and can be used to process Gap, and fully patient funded services via Credit Card and EFTPOS. HICAPS can also be used by health services providers to electronically lodge overseas health care claims today for select health funds that are enabled on the HICAPS system. HICAPS continues to offer innovation and efficiency to the healthcare sector and remains Australia’s leading claims and payments solution for health service providers. Today a HICAPS terminal can be found in over 20,000 healthcare practices and medical centres across Australia, with over 114,000 claims processed through the HICAPS system every day. We are confident that our team and our technology can deliver a seamless end-to-end claims and payments solution for your practice.