Excelleration Point

We work nationwide. Experts in inside sales, sales coaching, management performance models, C-suite performance models, improving loss prevention, management devlopment, customer service models for healthcare, banks and service businesses. Client E: Regional large medical practice: had issues with non-optimal performing physicians and nursing staff. Wanted to improve selection process to better fit their high standard of care, not only MD skillsets but to fit the corporate culture they were seeking to expand. Identified top traits of successful surgeons, nurses and admin staff. Built performance models for all. Future hires were matched against performance models for selection, patient complaints dropped 33%. Productivity improved 17%. ROI was 20:1.