CallTracks

About CallTracks

Calltracks Limited provides call tracking software which determines which online and offline sources are generating phone calls to a business or organisation. The software can pinpoint the keyword behind each source,and can narrow down the source to specific online ads such as pay per click, together with offline phone numbers.In addition to recording the keyword and number, our call tracking software provides on site analytic data to the point where pages viewed by the caller before, during, and after a call is made to the business can be seen in a similar light to click through information on Google Analytics. It is possible to enable our call tracking software to integrate with Google Analytics, allowing specific keywords to be compared for their click through vs phone call generation effectiveness, which makes it easier to measure marketing success. We also offer a powerful range of business tools to help business evaluation. Our call recording tool features a call scoring module to ensure correct techniques and standards are adhered to, and our call analysis module provides valuable information on all aspects of phone call related data including sales team evaluation down to the specific employee. We also supply a business with unlimited geographical as well as non-geographical telephone numbers, from all UK and most international area codes. Both inbound and outbound calls can be recorded and analysed.