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BestDoc

BestDoc is an intelligent Patient Relationship Management (PRM) for Hospitals. We believe in using technology and data to improve the patient’s experience of care. Our vision is to build a connected healthcare ecosystem which provides seamless experience to everyone involved - patients, doctors, hospitals / clinics, diagnostic centers and pharmacies. #Convenient Booking Options Multiple channels for booking appointments App Web Professional and standardized experience for patients Reminders to the patients on the upcoming appointments Online Payment options Global Reach and 24/7 Access - Easy to book from around the world #iQ - Intelligent Queue Management in Hospitals Real-time updates for patients on Doctor’s availability – via check in/ checkout feature Last minute rescheduling Information on patients such as no-shows, late arrivals and wait times Increased efficiency for doctors and reception staff and reduced waiting time for patients In case the doctor is getting delayed due to IP rounds, notification goes to the patients #Closed Loop Feedback & Follow-up Feedback and Follow-up are essential for ‘Patient Retention’ and ‘Patient Winback’ Patient Retention: How do I get my patients to continue using my facilities? Patient Winback: How do I bring back patients who haven’t been using my acilities for some period of time? Automated patient surveys where patient can rate the experience on the visit to the hospital. Follow-ups required in case of lapsed patients – This helps to reactivate and renew relationships in case of patients that have not had an appointment since a specified date. #Actionable Analytics Spot and respond to trends quickly Analyze population health data All available in an easy-to-use Analytics Dashboard

Free account • No credit card • 5 profiles/day

Hospitals and Health Care 48 Employees Found Ernakulam, India Founded 2016 40152 Similar Companies
48 Employees Found
95% Email Coverage
$5.4M Est Revenue
1 Office HQ
40152 Similar Companies
Jul '26 Last Verified

BestDoc – Company Information

Hospitals and Health Care
Founded 2016
11-50 employees View all
Info Park Road, Ernakulam, Kerala, 682042, IN
www.bestdocapp.com
Payments Telemedicine Queue Management CRM PRM Patient Engagement Healthcare Analytics Patient Experience Patient Relationship Management HealthTech Patient Communication Doctor Yield Frontoffice Automation IP/OP Feedback Voice of Patient

BestDoc Competitors

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MFine

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Zocdoc

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DocPulse

DocPulse

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Frequently asked questions about BestDoc

What is BestDoc email format?

The widely used BestDoc email format is {first_initial}{last} (e.g. jsmith@bestdocapp.com) with 75.00% adoption across the company.

What is BestDoc customer service number?

To contact BestDoc customer service number in your country click here to find.

Who is the CEO of BestDoc?

Afsal Salu is the CEO of BestDoc. To contact Afsal Salu email at afsal.salu@gmail.com or afsal@bestdocapp.com. Or you may call +91.9686185858

Who are the decision makers in BestDoc?

The decision makers in BestDoc are Afsal Salu, Dilesh Dattani, Fayaz Abdu, etc. Click to Find BestDoc decision makers emails.

How can I contact BestDoc for support or inquiries?

You can reach out to BestDoc's support team via the contact form on our website or by emailing support@bestdocapp.com. Our team is dedicated to assisting you with any questions or concerns regarding our Patient Relationship Management solutions.

Is there a directory of staff members available on the BestDoc website?

Currently, BestDoc does not provide a public staff directory on our website. However, you can contact our support team for specific inquiries regarding our staff or services, and they will be happy to assist you.

What industries does BestDoc serve?

BestDoc primarily serves the healthcare industry, focusing on hospitals and clinics. Our solutions enhance patient engagement, streamline operations, and improve overall patient experience across various healthcare settings.

Can I get in touch with a specific department at BestDoc?

Yes, you can contact specific departments by using the email addresses listed on our website. For example, inquiries related to sales can be directed to sales@bestdocapp.com, while technical support can be reached at support@bestdocapp.com.

What services does BestDoc offer to improve patient experience?

BestDoc offers a range of services including telemedicine, queue management, patient engagement tools, and healthcare analytics. These services are designed to enhance communication between patients and healthcare providers, ensuring a seamless care experience.

How does BestDoc ensure data security for patient information?

BestDoc prioritizes data security by implementing robust encryption protocols and adhering to industry standards for data protection. We are committed to safeguarding patient information while providing a connected healthcare ecosystem.