Action Smart Group

Action Smart Group have evolved over two decades to become recoginised as an industry leader in hail repair management and first choice for end to end repair management. We are a functional, cohesive and resourceful business, encouraging lateral thinking and continual improvement of processes. Operating under our core principles of reliability, integrity and technical excellence, we aim to achieve an ‘end to end’ repair capability which provides innovative, best practice solutions to our customers and insurance partners. Driving our vision is the belief that strong culture leads to superior performance, higher retention and organisational alignment. Our core values support our vision, shape our culture and reflect what the company values in its people and our services. We utilise our core values in everyday management to drive the decisions we make, how we work together and what we deliver. Our point of difference is our holistic approach to repairs, without the requirement to engage third party repairers which enables us to to ensure timely and quality repairs and the capability to upscale in catastrophies. In 2016, we launched Caravan Fix and successfully mirrored our end-to-end model in the caravan and recreational industry.