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9 Spokes

9Spokes is a data and visualization hub for banks to provide to their SMB customers. The online platform Incentivizes business customers to connect operating and performance data which also provides insights for Relationship Managers. Unlock always-on insights to feed through to lending operations and relationship managers to grow your SMB portfolio. We deliver meaningful, personalized and shareable insights to businesses that help inform their next move and steer them towards their goals. We connect businesses. We bring together their teams, partners, and banks (anytime, anywhere), so they can share information and collaborate to figure out the best way forward – whether it's a simple admin task or the basis for a strategic decision.

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Financial Services 48 Employees Found Founded 2012 10 Similar Companies
48 Employees Found
87% Email Coverage
$5.4M Est Revenue
1 Office HQ
10 Similar Companies
Aug '26 Last Verified

9 Spokes Technology Stack

Marketo

Marketo is a marketing automation platform that helps businesses manage campaigns, nurture leads, and analyze marketing performance to drive engagement and revenue.

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Zopim

Zopim is a live chat software that enables businesses to engage with website visitors in real-time, providing instant support, boosting customer satisfaction, and increasing conversions through seamless communication.

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Zendesk Embeddables

Zendesk Embeddables are customizable tools that seamlessly integrate support features into your website or app, enabling users to access help, submit tickets, and find solutions without leaving your platform.

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Frequently asked questions about 9 Spokes

Who are the decision makers in 9 Spokes?

The decision makers in 9 Spokes are Kevin Phalen, Conor Bracken, Arad Haghi, etc. Click to Find 9 Spokes decision makers emails.

What services does 9Spokes offer to banks and their SMB customers?

9Spokes provides a comprehensive data and visualization platform designed specifically for banks to enhance their offerings to small and medium-sized businesses (SMBs). The platform enables banks to connect their SMB customers with vital operating and performance data, helping them make informed decisions. Key services include data integration, smart dashboards, and access to an app marketplace that supports various business functions, from financial management to supply chain optimization.

How does 9Spokes help SMBs improve their business performance?

9Spokes empowers SMBs by providing them with a centralized hub for their business data. By connecting various data sources, the platform allows businesses to visualize their performance metrics in real-time. This insight enables SMBs to identify trends, track key performance indicators (KPIs), and make data-driven decisions that can lead to improved efficiency and growth. Additionally, the platform's app marketplace offers tools tailored to specific industry needs, further enhancing business performance.

Can 9Spokes integrate with existing banking systems?

Yes, 9Spokes is designed to seamlessly integrate with existing banking systems and software. The platform utilizes cloud computing technology to ensure smooth data flow between the bank's systems and the SMB customers' data sources. This integration facilitates a unified view of business performance and operational data, allowing banks to provide enhanced services and insights to their SMB clients without disrupting their current workflows.

What industries does 9Spokes cater to?

9Spokes supports a wide range of industries, including retail, manufacturing, hospitality, and professional services. The platform is versatile and can be tailored to meet the specific needs of different sectors. By offering industry-specific solutions, 9Spokes enables banks to provide relevant insights and tools that help SMBs in various fields optimize their operations and drive growth.

Is 9Spokes a SaaS solution, and what are its benefits?

Yes, 9Spokes operates as a Software as a Service (SaaS) solution. This model offers several benefits, including easy accessibility from any device with internet connectivity, automatic updates, and scalability to accommodate the changing needs of businesses. Additionally, as a cloud-based platform, 9Spokes reduces the need for extensive IT infrastructure and maintenance, allowing banks and their SMB customers to focus on leveraging data for business growth.

How can banks benefit from partnering with 9Spokes?

By partnering with 9Spokes, banks can enhance their value proposition to SMB customers by providing them with a powerful data visualization and integration platform. This partnership allows banks to offer tailored insights and tools that help SMBs manage their operations more effectively. Additionally, it positions banks as innovative financial partners, fostering stronger relationships with their customers and potentially increasing customer loyalty and retention.