Coliesha Wright
Reservations Manager at Walt Disney World | Orlando, Florida, United States
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Coliesha Wright serves as the Reservations Manager at Walt Disney World, where she leverages over a decade of customer service expertise to enhance guest experiences and streamline operations. In her current role, Coliesha is responsible for overseeing the reservations team, ensuring that every interaction reflects the world-class service that Disney is renowned for. Her leadership has been pivotal in driving customer satisfaction to record highs, as she instills a culture of enthusiasm and commitment to service excellence among her team members.
Coliesha's key projects include the implementation of innovative call center operations that maximize efficiency while minimizing wait times for guests. By utilizing her strong problem-solving skills, she has successfully tackled complex customer inquiries and complaints, turning potential challenges into opportunities for guest engagement and loyalty. Her focus on up-selling and sales support has not only improved revenue but also enriched the overall customer experience, allowing guests to discover additional offerings that enhance their visits.
With a keen eye for detail, Coliesha excels in client account management and software documentation, ensuring that all customer interactions are meticulously recorded and analyzed for continuous improvement. Her proficiency in Microsoft Office and marketing strategies further supports her ability to generate insightful reports that inform decision-making and operational enhancements. As a respected leader, Coliesha Wright continues to shape the future of customer service at Walt Disney World, consistently delivering memorable experiences that embody the magic of Disney.
Reservations Manager at Walt Disney World in July 2015 to Present
Human Resource Specialist at USI Insurance Services in July 2013 to July 2015
Licensed Agent/Quality Analyst at Connextions in July 2010 to May 2014
Insurance Agent at Us health in June 2010 to December 2012
Customer Service Manager at Wright Home in July 1997 to April 2010
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School of Insurance, 2-15 lic., July 2026
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Customer Service Management
Complaint Handling & Resolution
Client account management
Customer Satisfaction Enhancement
Front-End Supervision
Teambuilding & Training
Call Centers
Account Management
Leadership
Customer Satisfaction
Process Improvement
Supervising
Sales
Troubleshooting
Insurance
Software Documentation
Customer Service
Security
Team Building
Customer Experience
Marketing
Training
Life Insurance
General Insurance
Employee Benefits
Health Insurance
Property & Casualty Insurance
Human Resources
Strategic Planning
Leadership Development
Microsoft Office
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Discover more about Walt Disney WorldWhat is Coliesha Wright email address?
Email Coliesha Wright at [email protected]. This email is the most updated Coliesha Wright's email found in 2026.
How to contact Coliesha Wright?
To contact Coliesha Wright send an email to [email protected]. (updated on August 26, 2024)
What company does Coliesha Wright work for?
Coliesha Wright works for Walt Disney World
What is Coliesha Wright's role at Walt Disney World?
Coliesha Wright is Reservations Manager
What is Coliesha Wright's Phone Number?
Coliesha Wright's phone (305) ***-*353
What industry does Coliesha Wright work in?
Coliesha Wright works in the Telecommunications industry.
Coliesha Wright Email Addresses
Coliesha Wright Phone Numbers
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