Clover Moon
Client Success Manager at CivicPlus | Shawnee, Kansas, United States
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Clover Moon currently serves as a Client Success Manager at CivicPlus, where she leverages her extensive expertise in Customer Relationship Management (CRM) and Software as a Service (SaaS) to foster strong, collaborative relationships with clients in the local government sector. In her role, Clover is dedicated to providing strategic consulting that promotes best practices for CivicPlus solutions, ensuring that clients maximize their investment and achieve their operational goals. Her proactive approach to client engagement not only enhances customer satisfaction but also drives long-term loyalty and success.
One of Clover's key projects involves overseeing the data integrity of client accounts, where her meticulous attention to detail and analytical skills come into play. By maintaining accurate and comprehensive data, she empowers clients to make informed decisions and optimize their use of CivicPlus products. Clover is also instrumental in facilitating effective communication with clients, ensuring that their needs are understood and addressed promptly. Her strong interpersonal skills and commitment to customer service management enable her to navigate complex client interactions with ease, fostering a positive environment for collaboration.
Clover’s ability to manage concurrent objectives while promoting efficiency is a testament to her exceptional time management skills. As a proactive leader, she also takes on a mentoring role within her team, sharing her insights and best practices to elevate the overall performance of her colleagues. With a focus on teamwork and a deep understanding of the unique challenges faced by local governments, Clover Moon is dedicated to driving success for both her clients and CivicPlus.
Client Success Manager at CivicPlus in November 2023 to Present
Student Advisor II at Grantham University in April 2019 to December 2023
Student Advisor at Grantham University in April 2019 to December 2023
Enrollment Specialist at Paul Mitchell the School-Overland Park in June 2016 to April 2019
Hairstylist at Self Employed in August 2006 to October 2016
Jury Administrator at Buchanan County in January 2003 to January 2006
Drug Court Liasion at Family Guidance Center in January 2001 to January 2003
Assistant Coordinator to CASA at Buchanan County in January 2000 to January 2001
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Missouri Western State University, Bachelor's degree, August 1994 to August 1999
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SPICED
Bowtie Analytics
Account Management
Relationship Building
Self-Advocacy
Personal Branding
Stakeholder Alignment
Winning Mindset
Psychological Safety
Delegation
Government
Customer Success
Customer Relationship Management (CRM)
Software as a Service (SaaS)
Local Government
Client Relations
Time Management
Mentoring
Data Entry
Interpersonal Skills
Microsoft Office
Leadership
Process Improvement
Administrative Assistance
Conflict Resolution
Communication
Hair Styling
Customer Service
Critical Thinking
Analytical Skills
Data Analysis
Higher Education
Teamwork
Customer Service Management
Enrollment Management
Performance Improvement
Career Path Planning
Inclusive Team Leadership
Diversity, Equity, Inclusion and Belonging (DEIB)
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Discover more about CivicPlusWhat is Clover Moon email address?
Email Clover Moon at [email protected]. This email is the most updated Clover Moon's email found in 2026.
How to contact Clover Moon?
To contact Clover Moon send an email to [email protected]. (updated on September 03, 2024)
What company does Clover Moon work for?
Clover Moon works for CivicPlus
What is Clover Moon's role at CivicPlus?
Clover Moon is Client Success Manager
What is Clover Moon's Phone Number?
Clover Moon's phone (316) ***-*777
What industry does Clover Moon work in?
Clover Moon works in the Higher Education industry.
Clover Moon Email Addresses
Clover Moon Phone Numbers
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