Claude Santilli

Claude Santilli currently serves as an IT Project Manager at Banque Raiffeisen, where he plays a pivotal role in driving digital transformation and ensuring regulatory compliance within the bank’s retail banking operations. With a comprehensive background in project management and software development, Claude oversees complex initiatives that significantly enhance the bank’s technological infrastructure and operational efficiency. His leadership has been instrumental in scaling project teams from 500 to 1200 man-days, demonstrating his capacity to manage large-scale, multidisciplinary programs.

Among his key projects, Claude has successfully led regulatory compliance initiatives such as Bâle III and BRRD, ensuring the bank’s adherence to evolving financial regulations through meticulous planning and execution. He also managed the ISO2022 migration, a critical upgrade to the bank’s communication protocols, which required precise coordination across multiple teams. Additionally, Claude spearheaded the reorganization of the bank’s legal structure, consolidating multiple legal entities into a unified legal framework to streamline operations and reduce redundancies.

Claude’s expertise extends to automation and digital solutions, notably the CREDIT automation of cash delivery processes and the development of a CRM application featuring dashboards and task management tools. His technical proficiency with TEMENOS T24, Oracle, UML, and software development methodologies such as PRINCE2 has enabled him to deliver innovative solutions aligned with strategic business objectives. His comprehensive skill set in project management, team leadership, and software development positions him as a key driver of Banque Raiffeisen’s ongoing digital evolution and regulatory readiness.