Claude Going
Technical Support Specialist at LiveControl | Greer, South Carolina, United States
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Claude Going is a seasoned Technical Support Specialist at LiveControl, where he leverages his extensive experience in team leadership and customer support to enhance the streaming experience for clients. In his current role, Claude remotely manages sophisticated streaming software while overseeing on-site camera equipment, ensuring seamless integration and operation. His expertise in assembling encoder hardware, particularly Intel i7 computers, allows him to deliver top-notch solutions tailored to the unique needs of each installation or equipment replacement.
One of Claude's key projects involves developing and refining technical processes and client outreach procedures that align with industry best practices. By implementing these strategies, he not only improves the efficiency of support operations but also elevates the overall customer experience. His proactive approach to maintenance updates on remote Windows devices ensures that clients benefit from the latest software enhancements, minimizing downtime and maximizing productivity.
Claude's commitment to motivational coaching has made a significant impact on his direct report colleagues, fostering a culture of continuous learning and development within the team. His proficiency with tools such as Airtable, G Suite, and Salesforce enhances his ability to track support metrics and streamline workflows, ultimately driving better outcomes for clients. With a strong foundation in digital media and help desk support, Claude Going exemplifies the blend of technical acumen and leadership skills necessary to thrive in the fast-paced world of streaming technology.
Technical Support Specialist at LiveControl in September 2022 to Present
Solutions Design and Services - Cisco at Ingram Micro in October 2021 to September 2022
Technical Support Representative at InMotion Hosting in August 2020 to March 2021
Freelance Photographer at Self Employed (Photography) in January 2015 to August 2020
Senior Customer Service Representative at OpenTable in March 2018 to April 2020
Customer Service Representative at OpenTable in May 2017 to March 2018
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South Fork High School, High School, October 1999 to October 2026
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Post-Sales Support
Computer Hardware Assembly
Support Documentation
Soft Skills
Customer Experience
CLI
Airtable
PTZ Camera Troubleshooting
OBS
Mux
Customer Support
Process Improvement
Salesforce.com
Help Desk Support
Troubleshooting
Technical Support
Adobe Lightroom
Lighting
Commercial Photography
Pre-Sales Technical Consulting
Cisco Routers
Cisco Networking
Customer Service
Social Media
New Media
Video Production
Video Editing
Digital Photography
Event Photography
New Media Strategy
Illustration
Management
Public Speaking
Photoshop
Digital Media
Portrait Photography
Photography
Team Leadership
developmental coaching
Motivational coaching
Leadership
gsuite
SalesForce
Adobe Photoshop
Microsoft Office
Linux
cPanel
Python (Programming Language)
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Discover more about LiveControlWhat is Claude Going email address?
Email Claude Going at [email protected] and [email protected]. This email is the most updated Claude Going's email found in 2026.
How to contact Claude Going?
To contact Claude Going send an email to [email protected] or [email protected]. (updated on August 25, 2024)
What company does Claude Going work for?
Claude Going works for LiveControl
What is Claude Going's role at LiveControl?
Claude Going is Technical Support Specialist
What is Claude Going's Phone Number?
Claude Going's phone (839) ***-*278
What industry does Claude Going work in?
Claude Going works in the Computer Software industry.
Claude Going Email Addresses
Claude Going Phone Numbers
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