Claire Normanton

Claire Normanton currently serves as the Director of Business Management Systems at Cygnet West, where she plays a pivotal role in driving the company's strategic initiatives around operational efficiency and technological innovation. In her capacity, Claire oversees the development and implementation of robust management systems that streamline business processes, enhance data integrity, and support the firm’s commitment to delivering exceptional client service. Her expertise in database administration and information technology enables her to optimize property management platforms and develop bespoke property portals that effectively showcase client assets, facilitating seamless property transactions and marketing efforts.

At Cygnet West, Claire leads key projects focused on integrating advanced CRM solutions such as Salesforce and SAP, ensuring that the firm’s client relationship management and internal workflows are aligned with industry best practices. Her strategic approach to contractor management and staff supervision ensures that project deliverables are met efficiently while maintaining high standards of quality and compliance. Claire’s deep understanding of corporate real estate, contract negotiation, and management systems positions her as a vital resource within the organization, helping to shape innovative solutions that support business growth.

Her role also involves collaborating closely with cross-functional teams to develop scalable systems that adapt to evolving market demands. By leveraging her skills in strategy, information technology, and corporate websites, Claire ensures that Cygnet West remains at the forefront of property management technology, providing clients with cutting-edge tools and insights. Her leadership in business management systems not only enhances operational performance but also reinforces Cygnet West’s reputation as a forward-thinking leader in the property services industry.