Ciara Yates

Q: What is Ciara Yates email address?

Email Ciara Yates at cyates@centene.com. This email is the most updated Ciara Yates's email found in 2026.

Q: How to contact Ciara Yates?

To contact Ciara Yates send an email to cyates@centene.com. (updated on August 27, 2024)

Customer Service Supervisor at Centene Corporation | Greater Indianapolis

About Ciara Yates

Ciara Yates currently serves as a Customer Service Supervisor at Centene Corporation, where she plays a pivotal role in enhancing the customer experience within the health insurance sector. With her diligent and analytical approach, Ciara supervises the customer service function, ensuring that her team meets and exceeds established business goals and objectives. Her expertise in leadership and management is evident as she collaborates closely with senior leadership to set ambitious targets for both individuals and teams, fostering a culture of accountability and high performance.

One of Ciara's key projects involves the continuous development of her team through effective coaching and training initiatives. She utilizes her strong communication skills and active listening abilities to provide daily coaching, call monitoring, and live listening sessions, which are essential for maintaining high standards of customer service. By focusing on employee engagement and retention, Ciara has successfully produced a workforce that not only meets but often surpasses customer expectations, contributing to improved customer satisfaction rates.

In addition to her supervisory responsibilities, Ciara is instrumental in the hiring and onboarding processes for new employees, ensuring that they are well-equipped to thrive in a fast-paced environment. Her proficiency in data entry and Microsoft Excel allows her to analyze performance metrics effectively, enabling her to identify trends and areas for improvement. With a solid understanding of the U.S. Health Insurance Portability and Accountability Act (HIPAA), Ciara ensures that her team adheres to compliance standards while delivering exceptional service. Through her innovative mindset and commitment to excellence, Ciara Yates continues to make a significant impact at Centene Corporation, driving success in customer service operations.

Ciara Yates Work