Ciara Harlem
Retention Specialist at Spectrum | Snellville, Georgia, United States
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Ciara Harlem is a dedicated Retention Specialist at Spectrum, where she plays a pivotal role in ensuring customer loyalty and satisfaction in a highly competitive market. With her extensive background as a Claims Representative in the insurance industry, Ciara brings a wealth of knowledge and expertise to her current position. Her proficiency in Health Insurance and Property & Casualty Insurance allows her to effectively address customer concerns and provide tailored solutions that meet their unique needs.
At Spectrum, Ciara is instrumental in developing and implementing strategies aimed at reducing customer churn. She excels in identifying at-risk customers and proactively engaging them with attractive offers and deals that not only enhance their experience but also reinforce their commitment to the company. Her strong customer service skills, combined with her analytical abilities using tools like Microsoft Excel and Lotus Notes, enable her to track customer interactions and assess the effectiveness of retention initiatives.
Ciara’s commitment to excellence is further underscored by her educational background from the University of Phoenix, where she honed her financial acumen. Her ability to navigate complex insurance products and articulate their benefits to customers has made her a trusted resource within the organization. As she continues to drive customer retention efforts, Ciara remains focused on fostering long-term relationships that contribute to Spectrum's growth and success in the industry.
Retention Specialist at Spectrum in October 2023 to Present
claims representative at State Farm
Assistant Manager at T-Mobile in September 2018 to April 2024
Fraud Analyst at Amazon in April 2017 to April 2024
ccr at Asurion in September 2015 to December 2017
Claims Representative at STATE FARM INSURANCE in October 2014 to July 2015
Retail Sales Representative at AT&T in January 2014 to August 2014
Customer Service Representative at COMCAST in January 2010 to January 2011
Assistant Manager at RADIOSHACK in November 2005 to October 2009
Retail Sales Representative at T-MOBILE in May 2008 to February 2009
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UNIVERSITY OF PHOENIX, August 2026
CLEVELAND STATE UNIVERSITY, English/Political Science, August 2026
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Insurance
Property & Casualty Insurance
Customer Service
Commercial Insurance
Liability
General Insurance
Casualty Insurance
Microsoft Office
Microsoft Excel
Health Insurance
Lotus Notes
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Discover more about SpectrumWhat is Ciara Harlem email address?
Email Ciara Harlem at [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Ciara Harlem's email found in 2026.
What is Ciara Harlem phone number?
Ciara Harlem phone number is 6783380826.
How to contact Ciara Harlem?
To contact Ciara Harlem send an email to [email protected], [email protected], [email protected] or [email protected]. If you want to call Ciara Harlem try calling on 6783380826. (updated on January 16, 2025)
What company does Ciara Harlem work for?
Ciara Harlem works for Spectrum
What is Ciara Harlem's role at Spectrum?
Ciara Harlem is Retention Specialist
What industry does Ciara Harlem work in?
Ciara Harlem works in the Internet industry.
Ciara Harlem Email Addresses
Ciara Harlem Phone Numbers
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