Ciara Gilroy
Complex Case Officer - Indigenous Service Delivery Stream, Redress Scheme at Department of Social Services (DSS) | Perth, Western Australia, Australia
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Ciara Gilroy currently serves as a Complex Case Officer within the Indigenous Service Delivery Stream of the Redress Scheme at the Department of Social Services (DSS). In this pivotal role, she applies her extensive expertise in trauma-informed practices to support survivors of institutional child sexual abuse, particularly within Indigenous communities. Ciara’s responsibilities include applying the National Redress Scheme for Institutional Child Sexual Abuse Act 2018, alongside relevant policies, procedures, and guidelines, to ensure the accurate and compassionate progression of applications. Her work involves engaging in sensitive, complex phone consultations with applicants, demonstrating her strong interpersonal skills and empathetic approach to trauma-informed care.
Her role requires meticulous management and prioritisation of casework, ensuring timely and respectful handling of each application while maintaining compliance with legislative and procedural standards. Ciara’s background in psychology and policing enhances her ability to navigate complex social and emotional issues, fostering trust and rapport with applicants. She collaborates effectively with a diverse range of service providers and community organisations, promoting a holistic approach to victim support and Indigenous service delivery. Her skills in community policing, law enforcement, and team leadership underpin her capacity to work within multidisciplinary teams, ensuring culturally sensitive and ethically sound outcomes. Ciara’s dedication to public well-being and her proactive engagement in building internal and external relationships make her a vital contributor to the DSS’s mission of delivering justice and healing for vulnerable populations.
Complex Case Officer - Indigenous Service Delivery Stream, Redress Scheme at Department of Social Services (DSS) in August 2024 to Present
Specialist investigative interviewer of children - Child assessment and interview Team at WA Police Force in August 2023 to July 2024
State Security Investigations Group - Field Intelligence officer/Fixated Threats assessment officer at WA Police Force in May 2021 to July 2023
Family Violence Training Project - Face-to-Face Trainor at WA Police Force in August 2019 to May 2021
Geraldton Family Violence Unit - Family Violence Officer at WA Police Force in March 2019 to August 2019
Police Constable - Metropolitan & Regional Policing at WA Police Force in April 2016 to April 2019
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QUT (Queensland University of Technology), Graduate Certificate, September 2026
Murdoch University, Postgraduate Degree, September 2026
Curtin University, Postgraduate Degree, September 2026
University of Ballarat, Bachelor's degree, September 2026
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Community Policing
Community Engagement
Welfare
Policy
Law Enforcement
Child Welfare
Interview Skills Training
Interviewing
Client Liaison
Microsoft Teams
Training Delivery
Employee Training
Training Facilitation
Training Course Development
Strategic Communications
Field Training
Sexology
Records Management
Workforce Management
M&A Negotiations
Prosecution
Administration
Diagnostic Assessment
Building Internal & External Relationships
Conflict Resolution
Behavioral Psychology
Problem Solving
Police Psychology
Business Development
Business Administration
Domestic Violence Counseling
Team Leadership
Operations Management
Emergency Response to Terrorism
Microsoft Training
Computer Literacy
Analytical Skills
High Quality Standards
Incident Investigation
Teamwork
Wellness
Enforcement of Judgments
Trust and Safety
Information Gathering
Counseling
Occupational Safety
Cross-Functional Team Building
Forensic Interviewing
Interim Management
Support Central
Emergency Vehicle Operations
Threat Assessment
Program Implementation
Trauma Informed Care
Interpersonal Skills
Report Preparation
Organization Skills
Professional Ethics
Communication
Verbal and Written Communication
Stakeholder Engagement
Case Management
Strategic Planning
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Discover more about Department of Social Services (DSS)What is Ciara Gilroy email address?
Email Ciara Gilroy at [email protected]. This email is the most updated Ciara Gilroy's email found in 2026.
How to contact Ciara Gilroy?
To contact Ciara Gilroy send an email to [email protected]. (updated on March 14, 2025)
What company does Ciara Gilroy work for?
Ciara Gilroy works for Department of Social Services (DSS)
What is Ciara Gilroy's role at Department of Social Services (DSS)?
Ciara Gilroy is Complex Case Officer - Indigenous Service Delivery Stream, Redress Scheme
What is Ciara Gilroy's Phone Number?
Ciara Gilroy's phone +44 ** **** *391
What industry does Ciara Gilroy work in?
Ciara Gilroy works in the Government Relations industry.
Ciara Gilroy Email Addresses
Ciara Gilroy Phone Numbers
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