Christopher Sigman
Senior Business Analyst at Microsoft | Williamsport, Maryland, United States
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Christopher Sigman is a dedicated Senior Business Analyst at Microsoft, where he leverages his extensive experience in business analytics to drive operational excellence and enhance customer experiences. With a robust background spanning over a decade in customer service and leadership, Christopher excels in navigating complex, ambiguous environments to identify and mitigate operational and financial risks. His innovative approach and certification in business analytics empower him to implement data-driven solutions that align with organizational goals.
In his current role, Christopher has successfully structured and implemented a comprehensive Quality Assurance (QA) process across multiple global lines of business. By utilizing Power BI, he meticulously analyzes QA trends, identifying misalignments with company standards and presenting actionable insights to stakeholders. His ability to distill complex data into engaging PowerPoint presentations has made him a key communicator, effectively conveying strategic ideas and viewpoints to shareholders across diverse teams.
Christopher's expertise extends to various tools and platforms, including SharePoint Designer and Salesforce.com, which he employs to streamline processes and enhance operational efficiency. His proficiency in data analysis and Microsoft Excel allows him to uncover valuable insights that drive decision-making and foster continuous improvement. Additionally, his experience in training and supporting new hires ensures that teams are equipped with the necessary skills to excel in a dynamic environment. Through his commitment to innovation and customer satisfaction, Christopher Sigman continues to make a significant impact at Microsoft, positioning the organization for sustained success in the competitive tech landscape.
Senior Business Analyst at Microsoft in June 2021 to Present
Contact Call Center: Training Instructor and Performance Analyst at Wolters Kluwer Health in October 2017 to May 2021
Billing Manager at X-Gene Diagnostics in November 2016 to April 2017
Benefit Advocate at United HealthCare Insurance Company in July 2016 to November 2016
Branch Banker at BB&T in June 2010 to July 2016
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Eastern York High School, High School Diploma
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Written Communication
Critical Thinking
Communication
Analytical Skills
SharePoint Designer
Six Sigma Green Belt
Speech Analytics
Performance Analysis
CRM Databases
Microsoft Dynamics CRM
Salesforce.com
Microsoft Power BI
Quality Assurance
Data Analysis
Leadership
Customer Service
Contact Centers
New Hire Training
Microsoft Excel
Employee Training
Customer Experience
Presentations
Microsoft PowerPoint
Microsoft Word
Filing
Electronic Filing
Retail Banking
Product Support
Project Planning
Team Leadership
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Discover more about MicrosoftWhat is Christopher Sigman email address?
Email Christopher Sigman at [email protected]. This email is the most updated Christopher Sigman's email found in 2026.
What is Christopher Sigman phone number?
Christopher Sigman phone number is 2405203502.
How to contact Christopher Sigman?
To contact Christopher Sigman send an email to [email protected]. If you want to call Christopher Sigman try calling on 2405203502. (updated on September 17, 2024)
What company does Christopher Sigman work for?
Christopher Sigman works for Microsoft
What is Christopher Sigman's role at Microsoft?
Christopher Sigman is Senior Business Analyst
What industry does Christopher Sigman work in?
Christopher Sigman works in the Logistics & Supply Chain industry.
Christopher Sigman Email Addresses
Christopher Sigman Phone Numbers
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