Chris Yance

Q: What is Chris Yance email address?

Email Chris Yance at chrisyance@emailaccount.com and chris.yance@everise.education. This email is the most updated Chris Yance's email found in 2026.

Q: How to contact Chris Yance?

To contact Chris Yance send an email to chrisyance@emailaccount.com or chris.yance@everise.education. If you want to call Chris Yance try calling on 8659190564. (updated on May 16, 2025)

Quality Assurance Specialist at Everise | Oak Ridge, Tennessee, United States

About Chris Yance

Chris Yance is a dedicated Quality Assurance Specialist at Everise, where he plays a pivotal role in ensuring the highest standards of customer service and operational excellence within the RxBenefits line of business. In his current role, Chris is responsible for maintaining comprehensive quality control call reviews for a team of 30 to 50 agents, leveraging his expertise in data analysis and auditing to identify areas for improvement and uphold compliance standards. His meticulous approach to quality assurance involves creating and maintaining an internal quality tracker, which serves as a critical tool for monitoring agent performance, tracking trends, and facilitating continuous improvement initiatives.

Chris's expertise extends to coaching and mentoring, where he collaborates closely with management to address quality issues identified through detailed call assessments. His ability to analyze call data and provide actionable feedback has been instrumental in enhancing agent performance and customer satisfaction. Additionally, he compiles and reports key quality metrics, ensuring transparency and data-driven decision-making across teams. His proficiency with Microsoft Excel and Microsoft Office enables him to develop detailed reports and dashboards that support strategic planning and operational improvements.

Beyond his technical skills, Chris is experienced in conducting training sessions for new Quality Assurance Specialists, equipping them with the necessary skills to perform thorough call assessments and uphold quality standards. His background in medical claims and customer service, combined with strong supervisory skills, positions him as a vital contributor to Everise’s commitment to delivering exceptional healthcare support services. Chris’s analytical mindset and attention to detail continue to drive improvements in quality assurance processes, making him a valuable asset to his team and the organization.

Chris Yance Work

Quality Assurance Specialist at Everise in December 2020 to Present

Chris Yance Education

Pellissippi State Community College

Chris Yance Skills

Microsoft Excel

Data Analysis

Analytical Skills

About Chris Yance's Current Company

Everise

Discover more about Everise

Frequently Asked Questions about Chris Yance

What is Chris Yance email address?

Email Chris Yance at [email protected] and [email protected]. This email is the most updated Chris Yance's email found in 2026.

What is Chris Yance phone number?

Chris Yance phone number is 8659190564.

How to contact Chris Yance?

To contact Chris Yance send an email to [email protected] or [email protected]. If you want to call Chris Yance try calling on 8659190564. (updated on May 16, 2025)

What company does Chris Yance work for?

Chris Yance works for Everise

What is Chris Yance's role at Everise?

Chris Yance is Quality Assurance Specialist

What industry does Chris Yance work in?

Chris Yance works in the Hospital & Health Care industry.