Choco Bonifacio
Supervisor at Five9 | Vallejo, California, United States
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Choco Bonifacio serves as a NOC Supervisor at Five9, where he leverages his extensive expertise in systems engineering and support to enhance the operational efficiency of the organization’s online reporting tools. With a strong foundation in mainframe printing and batch job scheduling, Choco plays a pivotal role in ensuring that critical data flows seamlessly through the client/server architecture, supporting Five9's commitment to delivering exceptional cloud-based contact center solutions.
In his current role, Choco oversees a team dedicated to monitoring and managing the network operations center, focusing on open systems monitoring and disaster recovery protocols. His proficiency in Microsoft SQL Server and Unix Shell Scripting allows him to optimize database performance and automate routine tasks, thereby minimizing downtime and enhancing service reliability. Choco's adeptness in integrating various systems and managing vendor relationships ensures that Five9 remains at the forefront of technological advancements, enabling the company to meet the evolving needs of its clients.
Choco is particularly passionate about data center functions, where he applies his skills in Active Directory and Windows Server management to maintain robust security and operational integrity. His leadership not only fosters a collaborative environment but also drives innovation within the team, as they tackle complex challenges in real-time. With a keen eye for detail and a commitment to excellence, Choco Bonifacio is instrumental in shaping the future of network operations at Five9, ensuring that the organization continues to provide top-notch service in an increasingly competitive landscape.
Supervisor at Five9 in February 2018 to Present
NOC Analyst at Five9 in March 2013 to February 2018
Operations Analyst II at Williams Sonoma in February 2008 to February 2013
Technical Support Specialist at Williams Sonoma in March 2006 to February 2008
Systems Engineer at GAP, Inc in March 2003 to March 2006
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City College of San Francisco, September 1991 to September 1993
University of Santo Tomas, September 1989 to September 1991
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AIX
Operating Systems
Microsoft SQL Server
Unix Shell Scripting
Shell Scripting
Active Directory
VMware
Windows Server
Solaris
TCP/IP
Apache
Windows
Disaster Recovery
VMware ESX
Data Center
IT Operations
Servers
Integration
Visio
Technical Support
Enterprise Architecture
Vendor Management
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Discover more about Five9What is Choco Bonifacio email address?
Email Choco Bonifacio at [email protected] and [email protected]. This email is the most updated Choco Bonifacio's email found in 2026.
How to contact Choco Bonifacio?
To contact Choco Bonifacio send an email to [email protected] or [email protected]. (updated on August 26, 2024)
What company does Choco Bonifacio work for?
Choco Bonifacio works for Five9
What is Choco Bonifacio's role at Five9?
Choco Bonifacio is Supervisor
What is Choco Bonifacio's Phone Number?
Choco Bonifacio's phone (213) ***-*237
What industry does Choco Bonifacio work in?
Choco Bonifacio works in the Computer Software industry.
Choco Bonifacio Email Addresses
Choco Bonifacio Phone Numbers
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