Cherese Cooper

Q: What is Cherese Cooper email address?

Email Cherese Cooper at ccooper@att.com and cc4503@att.com. This email is the most updated Cherese Cooper's email found in 2026.

Q: How to contact Cherese Cooper?

To contact Cherese Cooper send an email to ccooper@att.com or cc4503@att.com. (updated on February 14, 2025)

Network Operations Manager at AT&T | Atlanta Metropolitan Area

About Cherese Cooper

Cherese Cooper is a results-focused IT professional currently serving as the Network Operations Manager at AT&T, where she plays a pivotal role in overseeing the National Voice and E911 operations within the Mobility division. With a robust technical background in enterprise network infrastructure and security services, Cherese excels in network optimization and administration, ensuring the seamless provisioning, maintenance, and monitoring of critical corporate security and mobility networks. Her expertise is underscored by her CCNA certification and proficiency in various network platforms, including Linux and firewall/security appliances.

In her current role, Cherese manages a team of first-level managers in a demanding 24/7/365 operational environment, focusing on SS7, E911, and NOTAM compliance. She is dedicated to coaching and developing her team, fostering a culture of continuous improvement and excellence. Cherese has successfully created and implemented Method of Procedures (MOPs) that streamline operations and enhance service delivery. Her commitment to training and knowledge transfer ensures that employees are well-equipped to handle the complexities of network operations.

Cherese's analytical skills shine through her ability to monitor key network performance metrics, including Mean Time to Repair (MTTR), Mean Time to Test (MTTT), and Service Level Agreements (SLAs). By aligning operational strategies with organizational goals, she contributes significantly to the overall efficiency and reliability of AT&T's network services. With a strong foundation in troubleshooting, network engineering, and service assurance, Cherese Cooper is a key player in driving innovation and operational excellence within the telecommunications industry.

Cherese Cooper Work