Chenika T
SOC Systems Support Specialist at Levi, Ray & Shoup, Inc. (LRS) | Gastonia, North Carolina, United States
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Chenika T. serves as a SOC Systems Support Specialist at Levi, Ray & Shoup, Inc. (LRS), where she plays a pivotal role in ensuring the seamless operation of Enterprise Monitoring Applications. With a strong foundation in technical support and systems management, Chenika is responsible for providing critical production support across a range of monitoring tools, including Solarwinds, Netcool, WebTop, Moogsoft Enterprise, App Dynamics, and Simple. Her expertise in performing Normal, E-Change, and Smoke testing requests is essential for maintaining system integrity and performance, enabling her team to proactively address potential issues before they impact operations.
In her current role, Chenika collaborates closely with customers and various support teams to coordinate troubleshooting efforts and enhance system functionality. Her superb communication skills, both verbal and written, allow her to effectively convey complex technical information to non-technical stakeholders, fostering a collaborative environment that drives project success. Chenika's proficiency in data entry and her adeptness with Microsoft Office applications, particularly Excel and PowerPoint, further bolster her ability to analyze data and present findings in a clear, concise manner.
Beyond her technical capabilities, Chenika's background in non-invasive patient care and process insurance claims demonstrates her versatility and commitment to excellence in diverse environments. Her certifications in CPR, First Aid, HIPAA compliance, and OSHA training underscore her dedication to safety and regulatory standards. As she continues to leverage her organizational and human relation skills, Chenika is poised to make significant contributions to LRS and the broader IT support landscape, ensuring that enterprise monitoring systems operate at peak efficiency.
SOC Systems Support Specialist at Levi, Ray & Shoup, Inc. (LRS) in December 2022 to Present
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Purdue Global, Bachelor's degree, November 2026
University of Phoenix, Associate of Science in Cybersecurity, November 2026
ITT Technical Institute, November 2026
College of Southern Maryland, Computer Repair Certification/Technical support Certification, November 2026
Everest College, Diploma, November 2026
Center Of Applied Technology South, Diploma, November 2026
Southern High, Diploma, November 2026
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Customer-Focused Service
Administrative Assistance
Data Entry
Active Directory
Microsoft Office
Software Maintenance
Attention to Detail
Problem Solving
Telephone Support
Remote Control
Teamwork
Microsoft Word
Remote User Support
Microsoft PowerPoint
Excellent customer service and communication skills
Non-invasive patient care Vitals
Schedule appointments Verify insurance eligibility; process co-payments
Process insurance claims; CPT/ICD-9 coding
Familiar with medical terminology, documentation & transcription
Electronic Medical Records/Dentrix software knowledg
Superb communication skills, verbal and written
Strong attention to detail and proficient at running and handling office equip
Good filing, charting, documenting and organizational skills
CPR/First Aid & HIPAA Certified; OSHA trained
Proficient computer skills in MS Word, PowerPoint, Excel
Measured vitals, height and weight
Cleaned and sterilized exam and specimen rooms
Assisted physician with biopsy procedures
Prepared specimens for testing and pick-up
Answered phones; scheduled appointments
Maintained patient files
Verified payments
Directed patient flow
Analysis
Access
Security
Time Management
Customer Satisfaction
Customer Service
Microsoft Outlook
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Discover more about Levi, Ray & Shoup, Inc. (LRS)What is Chenika T email address?
Email Chenika T at [email protected], [email protected] and [email protected]. This email is the most updated Chenika T's email found in 2026.
What is Chenika T phone number?
Chenika T phone number is 41045933922.
How to contact Chenika T?
To contact Chenika T send an email to [email protected], [email protected] or [email protected]. If you want to call Chenika T try calling on 41045933922. (updated on September 04, 2024)
What company does Chenika T work for?
Chenika T works for Levi, Ray & Shoup, Inc. (LRS)
What is Chenika T's role at Levi, Ray & Shoup, Inc. (LRS)?
Chenika T is SOC Systems Support Specialist
What industry does Chenika T work in?
Chenika T works in the Information Technology & Services industry.
Chenika T Email Addresses
Chenika T Phone Numbers
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