Chen Ng
Deployment - Change Program Manager at ITC Infotech | Petaling Jaya, Selangor, Malaysia
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Chen Ai Ng is a highly experienced IT professional with over 28 years of expertise in delivering comprehensive support across global and AMEA regional projects. Currently serving as a Deployment - Change Program Manager at ITC Infotech, Chen plays a pivotal role in orchestrating large-scale change initiatives that drive digital transformation and operational excellence. Her responsibilities encompass overseeing end-to-end deployment strategies, ensuring seamless integration of ERP, non-ERP, MES, and testing applications, and facilitating successful Go-Live transitions. Chen’s deep understanding of business process analysis, system/data integration, and data center management enables her to lead complex projects with a focus on harmonization, data governance, and master data migration.
In her current role supporting BAT as a Change Manager within Release Management, Chen develops and manages detailed release schedules aligned with organizational strategic goals. She proactively identifies potential risks, assesses their impact, and implements mitigation strategies to ensure smooth deployment cycles. Her expertise in project management methodologies, combined with her skills in software testing, IT management, and digital transformation, allows her to coordinate effectively with cross-functional teams—including development, QA, operations, and business stakeholders—to deliver high-quality releases on time and within scope. Chen’s leadership in change management initiatives fosters collaboration, minimizes disruption, and promotes continuous improvement across the enterprise. Her proficiency in tools such as PMO frameworks, software solution architecture, and supplier quality management further enhances her ability to manage complex deployment programs, ensuring that IT solutions align with business objectives and industry best practices.
Deployment - Change Program Manager at ITC Infotech in November 2024 to Present
Deployment - Test Project Manager at BAT/ ITC Infotech in July 2024 to October 2024
Senior IT Project Manager/ PMO at TQVP Research Corporation in January 2024 to March 2024
Senior Information Technology Project Manager at Tech Mahindra in August 2021 to July 2023
Senior Information Technology Project Manager at NXP Semiconductors in September 2019 to March 2020
Senior IT/ERP Manager at CloudIC Malaysia (Bitmain Tech) in August 2018 to June 2019
Global IT/DMS Team Lead at Mondelez Asia Pacific Pte Ltd in September 2015 to May 2018
Global IT & Software Project Manager at Western Digital in March 2014 to September 2015
Senior Program Engineer (Expert) at Agilent Technologies in July 2007 to December 2013
Senior R&D Project Lead at Electro Labs (M) S/B. in March 2005 to June 2007
MIS Section Head at Tai Ohm Electronics in October 1999 to February 2005
SQE at CAM Advanced Tech in March 1996 to September 1999
MRP Specialist at CAM Advanced Tech in November 1993 to February 1996
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Open University Malaysia, Master Degree, August 2026
FRIS Engineering Institute, Penang, Diploma In Industrial Robotics Technology, August 2026
Informatics, Penang, Diploma, August 1991 to August 1993
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Test Planning
Agile Application Development
Agile Testing
Project Management Office (PMO)
Agile & Waterfall Methodologies
Software Testing
IT Strategy
Quality Management
Business Transformation
SAP Netweaver
Data Collection
Data Centers
Information Technology
IT Management
JavaScript
Java
IT Service Management
Cloud Computing
Microsoft Office
SAP Sales & Distribution
ABAP
Change Management
Digital Transformation
Business Process Analysis
IT Project Implementation
Amazon Web Services (AWS)
SQL
Scrum
Infrastructure
Analytical Skills
Microsoft Azure
Incident Management
Agile Methodologies
Change Requests
Infor Enterprise Resource Planning (ERP)
Behavioural Change
Business Impact Analysis
Change Initiatives
Cross-Cultural Communication Skills
Cultural Change Initiatives
Impact Evaluation
Technology Change Management
Lead Change
Technology Adoption
Strategic Thinking
Reliability
Quality Control
Middleware
Integration Projects
Enterprise Integration
Team Leadership
Key Performance Indicators
Forecasting
Leadership
Data Analysis
IT Projects
Azure DevOps Services
Problem Solving
Presentations
Mandarin
Time Management
Team Management
People Management
Microsoft Project
Project Delivery Management
Microsoft Excel
Project Delivery
ERP Implementations
Program Management
Project Management
Manufacturing
Testing
Process Control
Software Project Management
Database Design
Project Planning
Software Engineering
Customer Relationship Management (CRM)
SAP Implementation
Integration
Business Process
Databases
Oracle
Embedded Software
SAP ERP
MySQL
Unix Operating Systems
Management
Software Solution Architecture
IT Project & Program Management
Engineering System Integration
Supplier Quality Management
Trade Regulation
RDBMS
Informix 4GL
Data Center Management
Software Architecture
Application Support Management
System Integration Testing
Realtime Software Engineering
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Discover more about ITC InfotechWhat is Chen Ai Ng email address?
Email Chen Ai Ng at [email protected] and [email protected]. This email is the most updated Chen Ai Ng's email found in 2026.
How to contact Chen Ai Ng?
To contact Chen Ai Ng send an email to [email protected] or [email protected]. (updated on March 10, 2025)
What company does Chen Ng work for?
Chen Ng works for ITC Infotech
What is Chen Ng's role at ITC Infotech?
Chen Ng is Deployment - Change Program Manager
What is Chen Ng's Phone Number?
Chen Ng's phone (**) *** *** 251
What industry does Chen Ng work in?
Chen Ng works in the Information Technology & Services industry.
Chen Ng Email Addresses
Chen Ng Phone Numbers
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