Chelly Nkong
Senior Operations Manager at loveholidays | London, England, United Kingdom
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Senior Operations Manager at loveholidays in January 2025 to Present
Global Contact Centre Operations at Dorchester Collection in November 2023 to January 2025
Senior Delivery Lead, Trust & Safety Operations at TikTok in November 2020 to July 2023
Operations Manager at Asurion in October 2016 to October 2019
Customer Services Manager / BPO Account Manager at Lebara in April 2011 to October 2016
Market Research Executive at Ipsos MORI in November 2010 to April 2011
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Service Standards
Vendor Qualification
Customer Data
Business Insights
Financial Services
Team Leadership
Team Management
Operations Management
Customer Experience
Telecommunications
Contact Centers
Customer Retention
Customer Satisfaction
Call Centers
Performance Management
Business Process Improvement
Outsourcing
SLA
Business Process Outsourcing (BPO)
Process Optimisation
BPO
Service-Level Agreements (SLA)
Analytical Skills
Project Management
Change Management
Employee Communication
analytical
Microsoft Excel
Management
Customer Service
Training
Coaching
People Management
Problem Solving
Employee Engagement
Team Motivation
Customer Service Management
Organisational Development
Training and Development
Stakeholder Engagement
Relationship Management
Process Improvement
Operational Strategy Planning
Outsource Operations Management
Outsource Partner Management
KPI and Target Management
Business and Process Change Management
Customer Care Strategy Development
People Strategy Development
Coaching and Mentoring
Complaints Management
ROI Strategies
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Discover more about loveholidaysWhat is Chelly Nkong email address?
Email Chelly Nkong at [email protected] and [email protected]. This email is the most updated Chelly Nkong's email found in 2026.
What is Chelly Nkong phone number?
Chelly Nkong phone number is 07530418470.
How to contact Chelly Nkong?
To contact Chelly Nkong send an email to [email protected] or [email protected]. If you want to call Chelly Nkong try calling on 07530418470. (updated on April 27, 2026)
What company does Chelly Nkong work for?
Chelly Nkong works for loveholidays
What is Chelly Nkong's role at loveholidays?
Chelly Nkong is Senior Operations Manager
What industry does Chelly Nkong work in?
Chelly Nkong works in the Computer Software industry.
Chelly Nkong Email Addresses
Chelly Nkong Phone Numbers
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