Charlih Chen
IT Engineer at Fortinet, Inc. | Cupertino, California, United States
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Charlih Chen is a dedicated IT Engineer at Fortinet, Inc., where he leverages his extensive expertise in system administration and helpdesk support to enhance the organization's operational efficiency. With a solid background as a helpdesk technician and a FileMaker programmer, Charlih plays a pivotal role in managing and optimizing IT infrastructure. His current responsibilities include overseeing the Atempo Tina tape backup administration and coordinating with Iron Mountain for offsite service management, ensuring data integrity and security across the organization.
As a Microsoft Windows system administrator, Charlih excels in managing Active Directory, printer services, file systems, and Remote Desktop Protocol (RDP) configurations, providing seamless support to end-users. His proficiency in PC OS imaging using tools like Fog and Acronis allows for efficient deployment and maintenance of workstations, ensuring that all systems are up-to-date and secure. Additionally, Charlih is responsible for the operation of the IP phone system, which is crucial for maintaining effective communication within the company.
Charlih's role also involves managing IT purchase orders and overseeing PC and phone asset administration, ensuring that resources are allocated efficiently. He has implemented DokuWiki as a knowledge base for the helpdesk, enhancing the team's ability to provide timely and accurate support. With a strong focus on security and compliance, Charlih is also an ISO 9001 internal auditor/auditee, contributing to the organization's commitment to quality management systems. His diverse skill set, including expertise in VPNs, switches, and data analysis with Excel, positions him as a valuable asset to Fortinet, driving innovation and excellence in IT service delivery.
IT Engineer at Fortinet, Inc. in October 2004 to Present
Network Engineer at SiPix Imaging, Inc. in February 2004 to May 2004
MIS Supervisor at Twinhead Corporation in September 1998 to January 2004
MIS Specialist at DFI Inc./ Notebook Division in June 1997 to August 1998
Testing Engineer at Z-Com, Inc. in October 1997 to January 1998
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Indiana University Indianapolis, BS, November 1993 to November 1997
Fushin Institute of Technology, BS, November 1985 to November 1989
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Operating Systems
Security
Network Security
Firewalls
VPN
Antivirus
IDS
Windows
Switches
IPSec
Software Installation
Laptops
Wireless
Help Desk Support
IPS
Virtual Private Network (VPN)
Active Directory
Intranet
IT purchasing
Data Analyst with Excel skill
User account Administrator
ISO 9001 int. auditor/auditee
Tape backup Administrator
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Discover more about Fortinet, Inc.What is Charlih Chen email address?
Email Charlih Chen at [email protected], [email protected] and [email protected]. This email is the most updated Charlih Chen's email found in 2026.
How to contact Charlih Chen?
To contact Charlih Chen send an email to [email protected], [email protected] or [email protected]. (updated on August 25, 2024)
What company does Charlih Chen work for?
Charlih Chen works for Fortinet, Inc.
What is Charlih Chen's role at Fortinet, Inc.?
Charlih Chen is IT Engineer
What is Charlih Chen's Phone Number?
Charlih Chen's phone (213) ***-*203
What industry does Charlih Chen work in?
Charlih Chen works in the Computer Networking industry.
Charlih Chen Email Addresses
Charlih Chen Phone Numbers
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