Charles Pensa

Q: What is Charles Pensa email address?

Email Charles Pensa at charles_pensa@hotmail.com and charles.pensa@premiumcruising.com.au. This email is the most updated Charles Pensa's email found in 2026.

Q: How to contact Charles Pensa?

To contact Charles Pensa send an email to charles_pensa@hotmail.com or charles.pensa@premiumcruising.com.au. (updated on February 24, 2025)

Tour Director at Viking Cruises | Chalon-sur-Saône, Bourgogne-Franche-Comté, France

About Charles Pensa

Charles Pensa currently serves as a Tour Director at Viking Cruises, where he brings over two decades of extensive experience in the travel and hospitality industry. In his role, Charles is responsible for orchestrating seamless pre- and post-cruise extensions, ensuring that each guest’s journey is memorable and stress-free. His expertise in logistics, hospitality, and customer service allows him to deliver exceptional experiences across a diverse range of destinations, including France’s Burgundy, Paris, Normandy, and the Loire Valley, as well as Switzerland’s Zermatt and Geneva, and Italy’s Lake Como.

Leveraging his background as a Resident Manager for a leading French Tour Operator, Charles excels in meet & greet services, quality control, and problem-solving, which are crucial in managing the dynamic needs of international travelers. His proficiency in public speaking and negotiation enables him to lead engaging guided tours, provide insightful commentary, and address guest inquiries with professionalism and warmth. Additionally, his skills in interfacing with hoteliers and receptive agents ensure smooth coordination and high standards of service throughout the travel experience.

Charles’s deep understanding of tourism operations, combined with his fluency in English and French, positions him as a trusted guide and ambassador for Viking Cruises. His commitment to delivering personalized service, attention to detail, and a genuine passion for showcasing the cultural richness of each destination make him a valuable asset to the company and an engaging host for travelers seeking authentic and enriching experiences on Europe’s most iconic waterways.

Charles Pensa Work