Charles Kresno
Managing Partner at Longhorn Steakhouse | Plainfield, Illinois, United States
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Charles Kresno is a dynamic and strategic leader serving as the Managing Partner at Longhorn Steakhouse, where he brings a wealth of expertise in human resources management, operational leadership, and team development. In his current role, Charles oversees a high-volume restaurant operation generating approximately $3 million in annual revenue, managing a diverse team of 55-65 staff members along with 3-4 managers. His leadership is centered on fostering a positive workplace culture through effective talent acquisition, comprehensive onboarding, and ongoing management training.
Charles’s key projects include implementing innovative recruitment and retention strategies that attract top-tier talent and reduce turnover, thereby strengthening the organization’s competitive edge. He emphasizes performance management by providing specific, actionable feedback and celebrating team successes, which boosts employee engagement and drives operational excellence. His expertise in change management has been instrumental in navigating organizational shifts and enhancing service delivery standards.
As a seasoned human resources professional, Charles is passionate about coaching managers and staff to unlock their full potential, aligning individual performance with the company’s core values. His focus on employee surveys and feedback mechanisms ensures continuous improvement in workplace satisfaction and operational efficiency. With a keen understanding of the restaurant industry’s unique challenges, Charles leverages his skills in job market analysis and management training to sustain Longhorn Steakhouse’s reputation for exceptional customer service and a motivated workforce. His strategic vision and hands-on approach make him a vital asset in driving long-term growth and operational success.
Managing Partner at Longhorn Steakhouse in October 2014 to Present
Managing Partner at Darden in January 2012 to January 2016
Restaurant Manager at Longhorn Steakhouse in January 2012 to January 2014
T.G.I. Fridays at Carlson Restaurants / TGI Fridays in February 2000 to April 2012
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Governors State University, Bachelor's degree, July 2026
Joliet Junior College, Associate's degree, July 2026
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Human Capital Planning
Job Market Analysis
Position Description Analysis
Recruitment & Retention
Training & Development
Management Training
Coaching & Counseling
Performance Management
Operational Leadership
Succession Planning
Employee Relations
Corporate Culture
Team Effectiveness
Employee Surveys
Change Management
Onboarding
Team Building
Time Management
Restaurant Management
Coaching
Hiring
Training
Talent Management
Recruiting
Leadership
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Discover more about Longhorn SteakhouseWhat is Charles Kresno email address?
Email Charles Kresno at [email protected]. This email is the most updated Charles Kresno's email found in 2026.
How to contact Charles Kresno?
To contact Charles Kresno send an email to [email protected]. (updated on January 09, 2025)
What company does Charles Kresno work for?
Charles Kresno works for Longhorn Steakhouse
What is Charles Kresno's role at Longhorn Steakhouse?
Charles Kresno is Managing Partner
What is Charles Kresno's Phone Number?
Charles Kresno's phone (217) ***-*436
What industry does Charles Kresno work in?
Charles Kresno works in the Human Resources industry.
Charles Kresno Email Addresses
Charles Kresno Phone Numbers
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