Chantell Barton
AVP Senior Business Control Specialist at Bank of America | Townsend, Delaware, United States
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Chantell Barton is a dedicated AVP Senior Business Control Specialist at Bank of America, where she leverages over 12 years of extensive experience in Global Risk Compliance to enhance the institution's operational integrity. In her current role, Chantell is instrumental in developing and implementing robust compliance systems that not only monitor but also assess compliance risks across various business units. Her expertise as a Sampling and Test Development Subject Matter Expert (SME) allows her to create tailored testing methodologies that ensure adherence to regulatory standards and internal policies.
Chantell's key projects include the deployment of a quality monitoring data management system that tracks performance metrics at both team and individual levels. This initiative has significantly improved the organization's ability to identify trends and areas for improvement, thereby enhancing overall operational efficiency. Additionally, she conducts routine audits and quality assurance reviews, meticulously testing operational processes to ensure they meet compliance requirements. Her analytical skills and critical thinking enable her to pinpoint potential compliance risks before they escalate, safeguarding the bank's reputation and financial stability.
A passionate mentor, Chantell takes pride in training and guiding new quality assurance specialists, equipping them with the knowledge and skills necessary to uphold the highest standards of quality assurance processes and procedures. Her commitment to process improvement and cross-functional coordination has made her a pivotal figure in fostering a culture of compliance and continuous improvement within the organization. Through her efforts, Chantell Barton not only helps Bank of America achieve its Global Risk Compliance objectives but also contributes to a more resilient financial ecosystem.
AVP Senior Business Control Specialist at Bank of America in August 2017 to Present
Compliance Officer at Chase in January 2015 to August 2017
Senior Corporate Compliance Tester at Capital One in September 2012 to December 2014
Investigations Analyst at Sallie Mae in January 2009 to August 2012
Assistant Branch Manager at Citifinancial in March 2007 to January 2009
Assistant Unit Manager at HSBC in January 2002 to February 2006
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Wilmington University, Bachelor of Arts, November 2026
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Transactional Analysis
Test Automation
LexisNexis
Investigative Research
Regulatory Guidelines
Relationship Building
Presentations
Risk Control
Operational Risk Management
Enterprise Risk
Spelling
Reading Comprehension
Oral Comprehension
Handle Confidential Information
Microsoft Excel
Data Entry
Observation
Microsoft Outlook
Call Monitoring
Data Validation
Compliance Assurance
Written Communication
Standards Compliance
Cross-functional Coordination
Standard Operating Procedure (SOP)
Organization Skills
Computer Literacy
Policies & Procedures
Operational Compliance
Internal Controls
Critical Thinking
Oral Communication
Project Leadership
Due Diligence
Reliability
Quality Control
Quality Assurance Testing
Attention to Detail
Strategic Thinking
Analytical Skills
Regulatory Requirements
Regulatory Risk
Communication
Time Management
Global Regulatory Compliance
Problem Solving
Compliance Testing
Transaction Testing
AML
Risk Management
Process Improvement
Banking
Credit
Credit Cards
Loans
Leadership
Deadline Driven
Call Center
Loan Servicing
Customer Service
Customer Retention
Financial Services
Credit Analysis
Finance
Insurance
Business Analysis
Customer Satisfaction
Compliance
Sales
Call Centers
Management
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Discover more about Bank of AmericaWhat is Chantell Barton email address?
Email Chantell Barton at [email protected] and [email protected]. This email is the most updated Chantell Barton's email found in 2026.
What is Chantell Barton phone number?
Chantell Barton phone number is 302-737-3893 and 3028243105.
How to contact Chantell Barton?
To contact Chantell Barton send an email to [email protected] or [email protected]. If you want to call Chantell Barton try calling on 302-737-3893 and 3028243105. (updated on September 03, 2024)
What company does Chantell Barton work for?
Chantell Barton works for Bank of America
What is Chantell Barton's role at Bank of America?
Chantell Barton is AVP Senior Business Control Specialist
What industry does Chantell Barton work in?
Chantell Barton works in the Banking industry.
Chantell Barton Email Addresses
Chantell Barton Phone Numbers
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