Chanjoo L Email & Phone Number

Chanjoo L

Director, Operations Research & Data Science at InterContinental Hotels Group (IHG®) | Atlanta Metropolitan Area

Chanjoo L Socials
About Chanjoo L

Chanjoo L, as the Director of Operations Research & Data Science at InterContinental Hotels Group (IHG®), plays a pivotal role in shaping the company's strategic approach to revenue management and operational efficiency through advanced analytics and AI/ML innovations. With a deep expertise in stochastic optimization, Chanjoo leads initiatives that optimize overbooking strategies, balancing customer experience with revenue maximization. Her team leverages sophisticated time series forecasting models—employing ensemble machine learning techniques—to accurately predict demand fluctuations and revenue streams, enabling proactive decision-making in dynamic market conditions.

A key focus of her work involves applying graph theory and clustering algorithms to better understand demand signals, facilitating more precise segmentation and targeted marketing efforts. Chanjoo’s expertise extends to developing robust algorithms for price optimization, ensuring IHG remains competitive while maximizing profitability. She oversees the integration of data warehousing solutions and statistical modeling to streamline data pipelines and enhance business intelligence capabilities across the organization.

Her leadership in R&D also includes pioneering the use of CPLEX and SAS for complex optimization problems, enabling real-time decision support systems that improve inventory management and pricing strategies. Chanjoo’s strategic insights and technical acumen have driven impactful projects that enhance guest satisfaction, optimize resource allocation, and foster data-driven innovation within IHG’s global operations. Her role exemplifies the intersection of advanced analytics, AI/ML, and hospitality industry expertise, positioning IHG at the forefront of intelligent, data-driven hospitality management.

Chanjoo L Work
1 experience icon

Director, Operations Research & Data Science at InterContinental Hotels Group (IHG®) in February 2020 to Present

2 experience icon

Manager, Operations Research at InterContinental Hotels Group (IHG®) in February 2016 to February 2020

3 experience icon

Operations Research Consultant at InterContinental Hotels Group (IHG®) in October 2014 to February 2016

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Chanjoo L Education

Georgia Institute of Technology, Doctor of Philosophy (Ph.D.)

Chanjoo L Skills

SAS (Programming Language)

Revenue Management

Project Planning

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About Chanjoo L's Current Company
Frequently Asked Questions about Chanjoo L

What is Chanjoo L email address?

Email Chanjoo L at [email protected], [email protected] and [email protected]. This email is the most updated Chanjoo L's email found in 2026.

What is Chanjoo L phone number?

Chanjoo L phone number is 5125274962.

How to contact Chanjoo L?

To contact Chanjoo L send an email to [email protected], [email protected] or [email protected]. If you want to call Chanjoo L try calling on 5125274962. (updated on April 30, 2025)

What company does Chanjoo L work for?

Chanjoo L works for InterContinental Hotels Group (IHG®)

What is Chanjoo L's role at InterContinental Hotels Group (IHG®)?

Chanjoo L is Director, Operations Research & Data Science

What industry does Chanjoo L work in?

Chanjoo L works in the Computer Software industry.

Chanjoo L Email Addresses

Email Chanjoo L at [email protected], [email protected] and [email protected]. This email is the most updated Chanjoo L's email found in 2026.

Chanjoo L Phone Numbers

Chanjoo L phone number is 5125274962.
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