Chanjoo L
Director, Operations Research & Data Science at InterContinental Hotels Group (IHG®) | Atlanta Metropolitan Area
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Chanjoo L, as the Director of Operations Research & Data Science at InterContinental Hotels Group (IHG®), plays a pivotal role in shaping the company's strategic approach to revenue management and operational efficiency through advanced analytics and AI/ML innovations. With a deep expertise in stochastic optimization, Chanjoo leads initiatives that optimize overbooking strategies, balancing customer experience with revenue maximization. Her team leverages sophisticated time series forecasting models—employing ensemble machine learning techniques—to accurately predict demand fluctuations and revenue streams, enabling proactive decision-making in dynamic market conditions.
A key focus of her work involves applying graph theory and clustering algorithms to better understand demand signals, facilitating more precise segmentation and targeted marketing efforts. Chanjoo’s expertise extends to developing robust algorithms for price optimization, ensuring IHG remains competitive while maximizing profitability. She oversees the integration of data warehousing solutions and statistical modeling to streamline data pipelines and enhance business intelligence capabilities across the organization.
Her leadership in R&D also includes pioneering the use of CPLEX and SAS for complex optimization problems, enabling real-time decision support systems that improve inventory management and pricing strategies. Chanjoo’s strategic insights and technical acumen have driven impactful projects that enhance guest satisfaction, optimize resource allocation, and foster data-driven innovation within IHG’s global operations. Her role exemplifies the intersection of advanced analytics, AI/ML, and hospitality industry expertise, positioning IHG at the forefront of intelligent, data-driven hospitality management.
Director, Operations Research & Data Science at InterContinental Hotels Group (IHG®) in February 2020 to Present
Manager, Operations Research at InterContinental Hotels Group (IHG®) in February 2016 to February 2020
Operations Research Consultant at InterContinental Hotels Group (IHG®) in October 2014 to February 2016
Sr Operations Research Consultant at JDA Software in October 2013 to October 2014
Operations Research Consultant at InterContinental Hotels Group in September 2011 to October 2013
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Georgia Institute of Technology, Doctor of Philosophy (Ph.D.)
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SAS (Programming Language)
Revenue Management
Project Planning
Machine Learning Algorithms
Forecasting
Operations Research
Statistical Modeling
Data Mining
Price Optimization
Discrete Optimization
Algorithm Design
Data Warehousing
CPLEX
R
SAS
Java
SQL
Business Intelligence
Optimization
Machine Learning
Matlab
Python
Data Analysis
Statistical Data Analysis
Project Management
Analytical Skills
Analytics
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Discover more about InterContinental Hotels Group (IHG®)What is Chanjoo L email address?
Email Chanjoo L at [email protected], [email protected] and [email protected]. This email is the most updated Chanjoo L's email found in 2026.
What is Chanjoo L phone number?
Chanjoo L phone number is 5125274962.
How to contact Chanjoo L?
To contact Chanjoo L send an email to [email protected], [email protected] or [email protected]. If you want to call Chanjoo L try calling on 5125274962. (updated on April 30, 2025)
What company does Chanjoo L work for?
Chanjoo L works for InterContinental Hotels Group (IHG®)
What is Chanjoo L's role at InterContinental Hotels Group (IHG®)?
Chanjoo L is Director, Operations Research & Data Science
What industry does Chanjoo L work in?
Chanjoo L works in the Computer Software industry.
Chanjoo L Email Addresses
Chanjoo L Phone Numbers
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