Catherine Acilo
Senior Associate - Chargeback Analyst at Maya | Metro Manila, National Capital Region, Philippines
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Catherine Acilo is a seasoned Chargeback Analyst at Maya, the leading digital financial services provider in the Philippines. With a robust background in finance technology and the BPO industry, Catherine leverages her expertise in data analysis and dispute resolution to enhance the efficiency of payment processes. In her current role, she plays a pivotal part in managing merchant disputes and mitigating chargeback incidents, ensuring that both customers and merchants have a seamless experience.
Catherine's responsibilities extend beyond mere transaction processing; she collaborates closely with a talented team to analyze trends in chargeback data, identify potential vulnerabilities, and implement proactive measures to prevent future occurrences. Her proficiency in Microsoft Office and various payment systems, including Bancnet and VISA, enables her to generate insightful reports that inform strategic decisions and improve overall operational performance.
In addition to her technical skills, Catherine is committed to personal development and leadership within her field. She actively engages in initiatives that promote online privacy and customer service excellence, recognizing the importance of building trust in the digital financial landscape. With a Bachelor’s degree in Business Administration focused on Marketing Management from the University of Caloocan City, Catherine combines her academic knowledge with practical experience to drive results and foster a culture of continuous improvement at Maya. Her dedication to problem-solving and her ability to navigate complex financial scenarios make her an invaluable asset to her team and the organization as a whole.
Senior Associate - Chargeback Analyst at Maya in December 2024 to Present
Associate - Chargeback Analyst at Maya in October 2019 to December 2024
Human Resources Administrator - Global Service Desk Administrator at Pearson in March 2019 to October 2019
Data Analyst - Transaction Processing Associate at Accenture in August 2016 to March 2019
Legal Office Intern at R-II Builders, Inc. in July 2015 to November 2015
Accounting and Marketing Intern at Serviplus Medical Equipment Inc. in January 2015 to March 2015
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University of Caloocan City, Bachelor of Business Administration - BBA, November 2026
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Time Management
Strategy
Problem Solving
US Healthcare
Compensation & Benefits
Work Order
QRPH
JCB
Bancnet
Point of Sale (POS) Systems
Human Resources (HR)
Customer Support
Issuing
Acquiring
Chargebacks
VISA
Mastercard
Dispute Resolution
Data Analysis
Transaction Processing
Analytics
Microsoft Office
Student Leadership
Customer Service
Personal Development
High Performer
Business Networking
Career Management
LinkedIn
Personal Branding
Profile Creation
Teaching
Decision-Making
Leadership
Credit Cards
Payments
Teamwork
Organizational Culture
Privacy Issues
Business Strategy
Data Privacy
Online Privacy
Six Sigma
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Discover more about MayaWhat is Catherine Acilo email address?
Email Catherine Acilo at [email protected]. This email is the most updated Catherine Acilo's email found in 2026.
How to contact Catherine Acilo?
To contact Catherine Acilo send an email to [email protected]. (updated on October 24, 2024)
What company does Catherine Acilo work for?
Catherine Acilo works for Maya
What is Catherine Acilo's role at Maya?
Catherine Acilo is Senior Associate - Chargeback Analyst
What is Catherine Acilo's Phone Number?
Catherine Acilo's phone (**) *** *** 629
What industry does Catherine Acilo work in?
Catherine Acilo works in the Financial Services industry.
Catherine Acilo Email Addresses
Catherine Acilo Phone Numbers
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