Cassandra Mcphail
Senior Account and Customer Relationship Manager at Speak4 | Washington DC-Baltimore Area
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Cassandra McPhail serves as the Senior Account and Customer Relationship Manager at Speak4, where she leverages her extensive background in sales and relationship management to drive client success and satisfaction. With a diverse career spanning professional baseball, collegiate sports, and supply chain management, Cassandra brings a unique perspective to her role, allowing her to connect with clients on multiple levels. Her proficiency in Salesforce and HubSpot enables her to effectively manage customer interactions and streamline processes, ensuring that each client receives personalized attention and support.
In her current position, Cassandra plays a pivotal role in training new hires, equipping them with the skills and knowledge necessary to excel in a competitive environment. She leads high-stakes meetings with major clients, managing yearly packages that range from $30,000 to $100,000. This responsibility not only showcases her expertise in sales management but also highlights her ability to build and maintain strong relationships with key stakeholders. Cassandra’s skills in renewal and referral tracking are instrumental in identifying opportunities for upselling and enhancing customer loyalty.
Her background in tradeshow planning and event organization complements her sales acumen, allowing her to create engaging presentations and demos that resonate with clients. Additionally, her experience in radio and video production adds a creative edge to her approach, enabling her to deliver compelling narratives that capture the essence of Speak4’s offerings. As she continues to explore the world one customer at a time, Cassandra remains committed to fostering long-term partnerships and driving growth for both her clients and Speak4.
Senior Account and Customer Relationship Manager at Speak4 in May 2024 to Present
Account and Customer Relationship Manager at Speak4 in May 2023 to May 2024
Sales Development Representative at Epilogue Systems in February 2022 to April 2023
Ad Relevance and Accuracy Assessor at TELUS International in August 2021 to June 2022
Account Executive at PLS Logistics Services in October 2021 to January 2022
Customer Communications Representative at Kaseya in May 2021 to August 2021
Reporter at West Virginia University in January 2020 to May 2020
Multimedia Journalist at West Virginia University in January 2017 to May 2020
Senior Producer - Hockey at U92 The Moose in August 2017 to May 2020
Sports Reporter at U92 The Moose in September 2016 to May 2020
Senior Intern at Aberdeen IronBirds in October 2018 to September 2019
Intern at Aberdeen IronBirds in May 2018 to September 2018
Traffic Reporter at Forever Media in May 2017 to July 2018
Broadcast Intern at Forever Media in May 2017 to December 2017
Staff Writer at The Daily Athenaeum in August 2016 to August 2017
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West Virginia University, Bachelor of Science - BS
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Client Onboarding and Training
Account Management
Troubleshooting and Issue Resolution
Renewal and Referral Tracking
Account Monitoring and Management
SOP Development and Maintenance
Radio Production
Analytical Skills
Level of Detail (LOD)
Customer Relationship Management (CRM)
Product Demonstration
New Business Development
Communication
Customer Service
Sports
Negotiation
Gmail
Business-to-Business (B2B)
Problem Solving
Lead Generation
Pitch Development
Microsoft PowerPoint
Sales
Video Production
Cold Calling
Tradeshow Planning
Social Media
Broadcasting
Journalism
Radio
Public Relations
Editing
Multimedia
Microsoft Office
PowerPoint
Microsoft Word
Facebook
Public Speaking
Leadership
Video Editing
Camera Operation
Multi-camera Directing
Breaking News
Storytelling
Writing
WordPress
News Writing
Organization Skills
Salesforce.com
Sales Management
Sales Operations
Software as a Service (SaaS)
Adobe Creative Suite
Sports Writing
remote
ZoomInfo
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Discover more about Speak4What is Cassandra Mcphail email address?
Email Cassandra Mcphail at [email protected]. This email is the most updated Cassandra Mcphail's email found in 2026.
What is Cassandra Mcphail phone number?
Cassandra Mcphail phone number is 7204345208 and 4104200451.
How to contact Cassandra Mcphail?
To contact Cassandra Mcphail send an email to [email protected]. If you want to call Cassandra Mcphail try calling on 7204345208 and 4104200451. (updated on September 02, 2024)
What company does Cassandra Mcphail work for?
Cassandra Mcphail works for Speak4
What is Cassandra Mcphail's role at Speak4?
Cassandra Mcphail is Senior Account and Customer Relationship Manager
What industry does Cassandra Mcphail work in?
Cassandra Mcphail works in the Computer Software industry.
Cassandra Mcphail Email Addresses
Cassandra Mcphail Phone Numbers
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