Carol Ingram
System Director HIM &, Coding at Baptist Memorial Health Care | Memphis, Tennessee, United States
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Carol Ingram currently serves as the System Director of Health Information Management (HIM) and Coding at Baptist Memorial Health Care, where she plays a pivotal role in optimizing the organization’s revenue cycle and ensuring compliance with industry standards. In her leadership capacity, Carol oversees enterprise-wide HIM operations, including centralized hospital coding, clinical documentation integrity (CDI), and payer correspondence, with a focus on enhancing coding accuracy, documentation quality, and audit readiness. Her strategic approach has been instrumental in streamlining processes, reducing denials, and improving revenue cycle performance across the health system.
A key aspect of Carol’s role involves spearheading initiatives to integrate HIM functions within the broader network, fostering collaboration among clinical, coding, and revenue cycle teams. Her expertise in project management and team development ensures that staff are well-trained in the latest coding standards, regulatory requirements, and documentation best practices. She actively leads process improvement projects aimed at increasing coding productivity, elevating documentation quality, and supporting payer audits such as RAC and TPE, thereby minimizing compliance risks and maximizing reimbursement.
With over 30 years of experience, Carol’s strengths include strategic operations, stakeholder engagement, and finance initiatives that drive value-based care and revenue integrity. Her proficiency in leveraging technology—such as EMR systems—and her ability to communicate complex concepts effectively make her a trusted leader in enterprise revenue cycle management. Carol’s commitment to continuous improvement and her deep understanding of healthcare coding, CDI, and HIM operations position her as a vital contributor to Baptist Memorial’s mission of delivering exceptional patient care while maintaining financial sustainability.
System Director HIM &, Coding at Baptist Memorial Health Care in January 2022 to Present
Senior Director Coding & Health Information Management at Spectrum Health in November 2019 to December 2021
Regional Director HIM (Coding) Operations at himagine solutions inc. in January 2019 to April 2019
Regional Director Operations, HIM/Coding/CDI at Tenet Healthcare Corporation in April 2009 to October 2017
Senior Manager, Clinical Compliance (Consultant) at Pershing Yoakley & Associates in April 2006 to March 2009
Regional Director, HIM Operations Compliance at Tenet Healthcare Corporation in November 2001 to March 2006
Director Health Information Management at Piedmont Medical Center in August 1999 to November 2001
Director Health Information Management at Hilton Head Hospital in October 1996 to August 1999
Director Health Information Management at Doctors Hospital of Bonifay (CHS owned) in September 1995 to September 1996
Director HIM/Medical Records at Rivendell Behavioral Health Services of Arkansas in March 1993 to August 1995
Assistant Director HIM at Arkansas Children's Hospital in October 1991 to March 1993
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University of Tennessee - College of Allied Health, Memphis, TN., Bachelor of Science, September 1990 to September 1991
University of Memphis, September 1987 to September 1990
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Budget Process
Medical Terminology
Business Management
Physician Relations
Working with Physicians
Problem Solving
Team Building
Work Allocation
Organizational Leadership
Acute Care
Interpersonal Skills
Budget Development
Collaborative Problem Solving
Business Process Re-engineering
Strategic Planning
Team Development
Health Information Management
Revenue Cycle
Hospitals
Healthcare Information Technology
Project Management
Consulting
Medical Records
Human Resources
Operations Management
Budgets
Healthcare Consulting
Healthcare Management
Healthcare
HIPAA
Medical Coding
Record Retention
Documentation
Healthcare Information Technology (HIT)
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Process Improvement
Cerner
EMR
Electronic Medical Record (EMR)
Electronic Health Record
Microsoft Office
Leadership Development
Leadership
Management
Organization Skills
Public Speaking
People Development
Mentoring
Presentation Skills
Workflow Management
Revenue Cycle Management
EHR Implementation
EHR
Department Budgeting
Clinical Documentation Improvement
Team dynamics
Data Integrity
Prioritization
Communication Skills
HPF
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Discover more about Baptist Memorial Health CareWhat is Carol Ingram email address?
Email Carol Ingram at [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Carol Ingram's email found in 2026.
What is Carol Ingram phone number?
Carol Ingram phone number is 6623498776.
How to contact Carol Ingram?
To contact Carol Ingram send an email to [email protected], [email protected], [email protected] or [email protected]. If you want to call Carol Ingram try calling on 6623498776. (updated on May 12, 2025)
What company does Carol Ingram work for?
Carol Ingram works for Baptist Memorial Health Care
What is Carol Ingram's role at Baptist Memorial Health Care?
Carol Ingram is System Director HIM &, Coding
What industry does Carol Ingram work in?
Carol Ingram works in the Hospital & Health Care industry.
Carol Ingram Email Addresses
Carol Ingram Phone Numbers
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