Bryan Faustino
Head, Operations Management at GCash (Mynt - Globe Fintech Innovations, Inc.) | Mandaluyong, National Capital Region, Philippines
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Bryan Eric Faustino currently serves as the Head of Operations Management at GCash, the flagship mobile wallet platform of Mynt – Globe Fintech Innovations, Inc. In this pivotal role, Bryan oversees the end-to-end operational functions that drive the platform’s growth, customer satisfaction, and compliance. His expertise in program and project management enables him to spearhead key initiatives that enhance operational efficiency, optimize vendor relationships, and elevate the overall customer experience. Bryan’s strategic approach involves actively managing contractual relationships with partners, ensuring that service level agreements (SLAs), data privacy protocols, and fraud prevention measures are meticulously adhered to, thereby safeguarding both the company and its users.
A natural problem solver with a keen eye for detail, Bryan excels in identifying opportunities for operational enhancements that align with business objectives. His leadership in performance management and team development fosters a culture of continuous improvement, empowering his teams to deliver exceptional service and innovative solutions. Bryan’s experience in training and relationship building further supports his ability to collaborate effectively with cross-functional teams, vendors, and stakeholders, ensuring seamless execution of complex projects.
His thought leadership and analytical skills enable him to navigate the dynamic fintech landscape, implementing data-driven strategies that promote growth while maintaining cost efficiency. With a focus on customer-centricity and operational excellence, Bryan Eric Faustino continues to contribute significantly to GCash’s mission of providing accessible financial services, leveraging his extensive expertise in strategy, compliance, and operational management to drive sustainable success.
Head, Operations Management at GCash (Mynt - Globe Fintech Innovations, Inc.) in April 2023 to Present
Vendor Manager (Training and Quality) at Shopee in November 2021 to April 2023
Senior Manager for Training and Quality (GOOGLE) at TTEC in September 2019 to September 2021
Senior Operations Manager (GOOGLE) at TTEC in March 2017 to October 2019
Sales Manager (GOOGLE) at TTEC in February 2016 to February 2017
Operations Supervisor at TTEC in September 2013 to February 2016
Team Captain at TELUS International Philippines in January 2010 to May 2013
Team Leader at NCO Customer Management, Inc. in May 2008 to December 2009
Quality Assurance Team Lead at Teleperformance in December 2007 to May 2008
Team Coach at Alorica Philippines, Inc. in September 2006 to December 2007
Technical Support Representative at Alorica Philippines, Inc. in June 2006 to September 2006
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University of the Philippines, September 2026
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Business Process Outsourcing (BPO)
Team Management
Performance Management
Contact Centers
Financial Risk
Customer Service
Leadership
Thought Leadership
Training
Coaching
Communication
Relationship Building
Strategy
Analytical Skills
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Discover more about GCash (Mynt - Globe Fintech Innovations, Inc.)What is Bryan Eric Faustino email address?
Email Bryan Eric Faustino at [email protected]. This email is the most updated Bryan Eric Faustino's email found in 2026.
How to contact Bryan Eric Faustino?
To contact Bryan Eric Faustino send an email to [email protected]. (updated on March 10, 2025)
What company does Bryan Faustino work for?
Bryan Faustino works for GCash (Mynt - Globe Fintech Innovations, Inc.)
What is Bryan Faustino's role at GCash (Mynt - Globe Fintech Innovations, Inc.)?
Bryan Faustino is Head, Operations Management
What is Bryan Faustino's Phone Number?
Bryan Faustino's phone (**) *** *** 807
What industry does Bryan Faustino work in?
Bryan Faustino works in the Financial Services industry.
Bryan Faustino Email Addresses
Bryan Faustino Phone Numbers
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