Bruce Proper
Service Delivery Manager | Scrum Master - GSO Collaboration & DA Platform at Ahold Delhaize | Charlotte, North Carolina, United States
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Bruce Lee Proper is a dynamic Service Delivery Manager and Scrum Master at Ahold Delhaize, where he plays a pivotal role in managing Global IT Collaboration Services for the North American US Region. With a strong focus on operational excellence and service delivery management, Bruce leads the Ahold Delhaize Unified Communications program, ensuring seamless integration and support for Microsoft Teams Rooms across the organization. His expertise in project management and business development enables him to effectively oversee the global transition and solution delivery, fostering a collaborative environment that enhances communication and productivity.
In his current role, Bruce leverages his extensive knowledge of WAN, Windows Server, and Cisco Systems products to optimize IT service delivery. He is adept at conducting needs analysis and maintaining strong customer and vendor relations, which are critical for driving stakeholder value and ensuring customer satisfaction. His proficiency in Unified Communications and Office 365 further enhances his ability to implement innovative solutions that meet the evolving needs of the organization.
As a goal-oriented leader, Bruce is committed to building strong relationships and rapport within his teams. He employs Agile methodologies to facilitate effective collaboration and continuous improvement, ensuring that projects are delivered on time and within scope. His optimistic approach and dedication to operational excellence not only inspire his colleagues but also contribute significantly to the overall success of Ahold Delhaize's IT initiatives. Through his leadership, Bruce is transforming the way teams communicate and collaborate, ultimately driving the organization towards greater efficiency and innovation.
Service Delivery Manager | Scrum Master - GSO Collaboration & DA Platform at Ahold Delhaize in June 2023 to Present
UC Senior Engineer | Scrum Master - GSO Collaboration & DA Platform at Ahold Delhaize in June 2022 to December 2023
UC Lead Engineer - GSO Collaboration & DA Platform at Ahold Delhaize in January 2022 to June 2022
UC Senior Engineer at Wortell in August 2021 to June 2022
Automotive Service Manager at Scott Clark Toyota Scion in October 2020 to July 2021
Regional Installation Manager at Unified Technology Systems in December 2019 to March 2020
Project Manager at Unified Technology Systems in November 2018 to December 2019
Automotive Service Manager at Scott Clark Honda in April 2018 to November 2018
VP of Engineering at ConnectView, LLC in January 2010 to February 2018
Network Engineer at CNIC, Inc. in November 2007 to December 2009
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ECPI University, Bachelor of Science in Computer & Information Science
ECPI University, Associate’s Degree in Applied Science
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Coordinate Meetings
Communication
Presentation Skills
Business Requirements
Technical Project Management
IT Solutions
Manage Complex Projects
IT Escalation
Business Acumen
IT Service Management
Service Delivery Management
Agile Methodologies
Sprint Planning
Conflict Resolution
Professional Scrum Master
Project Management
Project Engineering
Service Delivery
Network Security
LAN-WAN
Network Engineering
IP
Security
Software Installation
Troubleshooting
Cloud Computing
Information Security Management
Quality Assurance
WAN
Pre-sales
Video Conferencing
Cisco Technologies
Servers
Operating Systems
Windows Server
Cisco Systems Products
Audio Visual (AV) Systems
Customer Service
Networking
CCDA
IP Networking
CCNA Voice
CCNA Wireless
Technical Sales Consulting
CCNA
Cisco Tanberg
VNCE
Relationship Building
Unified Communications
Network Administration
Microsoft Teams
Information Systems
Problem Solving
Office 365
Codecs
Shared Services
Team Building / Training
Research
Needs Analysis
Short- / Long-Term Planning
Trends Tracking
Account Management
Customer / Vendor Relations
Consultations
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Discover more about Ahold DelhaizeWhat is Bruce Lee Proper email address?
Email Bruce Lee Proper at [email protected], [email protected] and [email protected]. This email is the most updated Bruce Lee Proper's email found in 2026.
What is Bruce Lee Proper phone number?
Bruce Lee Proper phone number is +17046168740.
How to contact Bruce Lee Proper?
To contact Bruce Lee Proper send an email to [email protected], [email protected] or [email protected]. If you want to call Bruce Lee Proper try calling on +17046168740. (updated on September 02, 2024)
What company does Bruce Proper work for?
Bruce Proper works for Ahold Delhaize
What is Bruce Proper's role at Ahold Delhaize?
Bruce Proper is Service Delivery Manager | Scrum Master - GSO Collaboration & DA Platform
What industry does Bruce Proper work in?
Bruce Proper works in the Information Technology & Services industry.
Bruce Proper Email Addresses
Bruce Proper Phone Numbers
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