Broc Starr
Director of Operations at HelpCloud | Pleasant Grove, Utah, United States
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Broc Starr serves as the Director of Operations at HelpCloud, where he leverages over a decade of experience in the Information Technology and Services industry to drive operational excellence and enhance customer satisfaction. In his current role, Broc is instrumental in overseeing the daily operations of HelpCloud, ensuring that the company delivers high-quality managed IT and tech support services tailored to the unique needs of small to medium-sized businesses. His expertise in business management and operations allows him to streamline processes, optimize resource allocation, and implement innovative solutions that improve service delivery and client retention.
One of Broc's key projects involves the development of a comprehensive training program aimed at empowering HelpCloud's customer service representatives and technical support teams. By fostering a culture of continuous learning and professional development, he aims to enhance team performance and create a collaborative environment where employees feel valued and motivated. His commitment to building a strong company culture is reflected in his leadership style, which emphasizes open communication, teamwork, and recognition of individual contributions.
Broc's proficiency in sales management and customer service has also been pivotal in driving HelpCloud's growth. He actively collaborates with the sales team to develop strategies that not only attract new clients but also retain existing ones through exceptional service experiences. His adeptness with tools like Microsoft Office and Google Docs facilitates effective project management and reporting, ensuring that the organization remains agile and responsive to market demands. Through his strategic vision and hands-on approach, Broc Starr continues to position HelpCloud as a trusted partner for businesses seeking reliable IT support solutions.
Director of Operations at HelpCloud in June 2024 to Present
Director of Business Development at HelpCloud in November 2023 to June 2024
Director of Operations at HelpCloud in July 2022 to November 2023
Director of Sales & Service at HelpCloud in February 2020 to July 2022
Sales & Billing / Retention Manager at HelpCloud in September 2019 to February 2020
Sales Manager at HelpCloud in April 2019 to September 2019
Sales Manager at MyFastPC in January 2018 to April 2019
Sales Team Lead at MyFastPC in October 2016 to January 2018
Sales Analyst at MyFastPC in February 2016 to October 2016
Billing & Recovery Specialist at MyFastPC in December 2015 to February 2016
Sales Analyst at MyFastPC in September 2014 to December 2015
Sales Development Representative at Response Marketing Group in August 2013 to September 2014
Team Lead at Myler Disability in September 2012 to August 2013
Assistant Team Lead at Myler Disability in June 2012 to September 2012
Legal Assistant at Myler Disability in May 2012 to June 2012
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Salt Lake Community College, AS - Business, September 2026
Pleasant Grove High School, September 2026
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Leadership
Sales Management
Company Culture
Sales
Salesforce.com
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Google Docs
Team Leadership
Team Building
Management
Training
Customer Service
Public Speaking
Google Sheets
Google Slides
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Discover more about HelpCloudWhat is Broc Starr email address?
Email Broc Starr at [email protected]. This email is the most updated Broc Starr's email found in 2026.
How to contact Broc Starr?
To contact Broc Starr send an email to [email protected]. (updated on August 25, 2024)
What company does Broc Starr work for?
Broc Starr works for HelpCloud
What is Broc Starr's role at HelpCloud?
Broc Starr is Director of Operations
What is Broc Starr's Phone Number?
Broc Starr's phone (801) ***-*210
What industry does Broc Starr work in?
Broc Starr works in the Information Technology & Services industry.
Broc Starr Email Addresses
Broc Starr Phone Numbers
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