Britt Bogust
Charter Center Manager at First Student | West Covina, California, United States
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Britt Bogust serves as the Charter Center Manager at First Student, leveraging over 20 years of extensive experience in managing teams across customer service, sales, and operations. With a specialized focus on the school bus and charter industry, Britt has honed a deep understanding of the charter lifecycle over the past seven years. In her current role, she leads the overall operations of the Charter Center, overseeing critical functions such as Request for Proposals (RFPs) for both new and existing business, pricing strategies for mid to large-scale events, and the coordination of accounting and payroll processes.
Britt's expertise in operations management is complemented by her ability to optimize processes and maximize technology utilization, which has been instrumental in driving revenue growth and profitability. She has successfully developed and nurtured relationships with area Assistant General Managers (AGMs) through regular monthly conference calls, ensuring alignment and collaboration with service location managers. This proactive approach not only enhances customer satisfaction but also fosters a culture of teamwork and accountability within her teams.
Her skills in project management and customer retention have enabled her to implement effective strategies that elevate customer service standards and improve overall operational efficiency. Britt's proficiency in Microsoft Excel and SharePoint further supports her ability to analyze data and streamline workflows, contributing to the Charter Center's success. As a reliable manager with a proven track record of accomplishments, Britt continues to lead her teams toward achieving excellence in service delivery and operational performance at First Student.
Charter Center Manager at First Student in January 2016 to Present
Charter Supervisor at First Student in June 2013 to January 2016
Account Coordinator at First Student in July 2012 to June 2013
Call Center Operations Lead/Supervisor at eHarmony.com in May 2007 to April 2012
Loan Officer at Zero Point Lending in November 2005 to April 2007
Assistant Manager of Operations at Fedex Kinko's Inc in January 1998 to November 2005
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Glendale Community College
-, July 1991
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Management
Customer Service
Data Analysis
Customer Retention
Operations Management
Project Management
Customer Satisfaction
Account Management
Microsoft Excel
Interviewing
Teamwork
Team Leadership
Office Suite
Start-up Environment
Process inprovement
Customer Satifsction
Planet bid
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Discover more about First StudentWhat is Britt Bogust email address?
Email Britt Bogust at [email protected]. This email is the most updated Britt Bogust's email found in 2026.
How to contact Britt Bogust?
To contact Britt Bogust send an email to [email protected]. (updated on August 27, 2024)
What company does Britt Bogust work for?
Britt Bogust works for First Student
What is Britt Bogust's role at First Student?
Britt Bogust is Charter Center Manager
What is Britt Bogust's Phone Number?
Britt Bogust's phone (213) ***-*244
What industry does Britt Bogust work in?
Britt Bogust works in the Transportation/Trucking/Railroad industry.
Britt Bogust Email Addresses
Britt Bogust Phone Numbers
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