Brian Draughn Email & Phone Number

Brian Draughn

Sr. Customer Insights Manager at SAP Concur | Greater Seattle Area

Brian Draughn Socials
About Brian Draughn

Brian Draughn serves as the Sr. Customer Insights Manager at SAP Concur, where he leverages his extensive expertise in data analysis and customer engagement to drive strategic initiatives that enhance client satisfaction and operational efficiency. With a robust background in both government and corporate sectors, Brian has honed his ability to extract actionable insights from complex datasets, translating them into millions in saved revenue and improved customer retention rates.

In his current role, Brian has been instrumental in developing sophisticated Tableau dashboards that provide real-time monitoring of customer product usage and lifecycle stages. These dashboards not only track key performance indicators but also serve as vital tools for identifying trends that inform customer advocacy and growth strategies. His analytical prowess extends to providing strategic recommendations for marketing automation systems, ensuring that data needs and processes are aligned to maximize program outcomes.

Brian’s unique blend of skills, including proficiency in Python and intelligence analysis, allows him to conduct in-depth analyses that pinpoint ideal customer profiles and optimize engagement strategies. His leadership experience in joint military operations further enriches his approach to team collaboration and project management, fostering an environment where data-driven decision-making thrives. As he continues to navigate the evolving landscape of customer insights at SAP Concur, Brian remains committed to enhancing the customer experience through innovative data solutions and strategic foresight.

Brian Draughn Work
1 experience icon

Sr. Customer Insights Manager at SAP Concur in April 2020 to Present

2 experience icon

Marketing Data Analyst at IDC Technologies (Microsoft) in December 2017 to April 2020

3 experience icon

Azure Communications and Escalations Analyst at Rational Interaction in June 2016 to October 2017

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Brian Draughn Education

Fordham University, Bachelor of Arts (B.A.), October 2026

Syracuse University, October 2026

University of St. Francis, October 2026

Brian Draughn Skills

HTML5

Dreamweaver

CSS

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About Brian Draughn's Current Company
Frequently Asked Questions about Brian Draughn

What is Brian Draughn email address?

Email Brian Draughn at [email protected], [email protected] and [email protected]. This email is the most updated Brian Draughn's email found in 2026.

What is Brian Draughn phone number?

Brian Draughn phone number is 2602490083.

How to contact Brian Draughn?

To contact Brian Draughn send an email to [email protected], [email protected] or [email protected]. If you want to call Brian Draughn try calling on 2602490083. (updated on January 05, 2025)

What company does Brian Draughn work for?

Brian Draughn works for SAP Concur

What is Brian Draughn's role at SAP Concur?

Brian Draughn is Sr. Customer Insights Manager

What industry does Brian Draughn work in?

Brian Draughn works in the Marketing & Advertising industry.

Brian Draughn Email Addresses

Email Brian Draughn at [email protected], [email protected] and [email protected]. This email is the most updated Brian Draughn's email found in 2026.

Brian Draughn Phone Numbers

Brian Draughn phone number is 2602490083.
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