Brian Balodis
ServiceNow Systems Administrator at Expedia Group | Bremerton, Washington, United States
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Brian Balodis is a seasoned ITSM professional currently serving as a ServiceNow Systems Administrator at Expedia Group. With a robust foundation in IT Service Management, Brian has cultivated a deep expertise in optimizing and managing ServiceNow platforms to enhance operational efficiency. His role involves troubleshooting and resolving complex technical issues related to ServiceNow configurations and integrations, ensuring that the platform operates seamlessly and securely.
Brian's responsibilities extend to administering, configuring, and maintaining the ServiceNow platform, where he meticulously plans and executes upgrades and patches. His proactive approach to testing and deploying new features not only enhances system functionality but also aligns with the evolving needs of the organization. Additionally, he maintains the infrastructure that supports ServiceNow integrations and Discovery, ensuring that all components work harmoniously to facilitate efficient service delivery.
In his tenure at Expedia Group, Brian has spearheaded key projects aimed at streamlining IT workflows and improving incident management processes. His proficiency in tools such as Jira and Confluence complements his ServiceNow expertise, allowing him to implement tailored solutions that drive workflow efficiency. As a certified ServiceNow Systems Administrator and Application Developer, along with his ITIL v4 Foundation certification, Brian is well-equipped to navigate the complexities of ITSM. His commitment to continuous improvement and project management ensures that he remains at the forefront of industry best practices, making significant contributions to the success of the IT department at Expedia Group.
ServiceNow Systems Administrator at Expedia Group in May 2015 to Present
Sr Change Manager at Expedia in April 2014 to April 2015
Sr. Business Continuity Specialist at Washington Mutual Bank in July 2006 to February 2009
Enterprise Incident Manager at Washington Mutual Bank in May 1998 to July 2006
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Jira
Confluence
Change Management
Release Management
ServiceNow
Problem Management
Incident Management
ServiceNow Certified Systems Administrator (Certificate No. 24578349)
ITIL v4 Foundation Certified (Certificate No. GR671567083BB)
• ITIL v4 Foundation Certified (Certificate No. GR671567083BB)
ServiceNow Certified Administrator (Certificate No. 24578349)
ServiceNow Certified Application Developer (Certificate No. 24599851)
ITIL Certified
Project Management
ServiceNow Administration
ServiceNow Developer
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Discover more about Expedia GroupWhat is Brian Balodis email address?
Email Brian Balodis at [email protected], [email protected] and [email protected]. This email is the most updated Brian Balodis's email found in 2026.
What is Brian Balodis phone number?
Brian Balodis phone number is 3608300827.
How to contact Brian Balodis?
To contact Brian Balodis send an email to [email protected], [email protected] or [email protected]. If you want to call Brian Balodis try calling on 3608300827. (updated on September 07, 2024)
What company does Brian Balodis work for?
Brian Balodis works for Expedia Group
What is Brian Balodis's role at Expedia Group?
Brian Balodis is ServiceNow Systems Administrator
What industry does Brian Balodis work in?
Brian Balodis works in the Computer Software industry.
Brian Balodis Email Addresses
Brian Balodis Phone Numbers
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