Brett Kitani
Senior Manager of IT Operations at Arctic Slope Regional Corporation | Phoenix, Arizona, United States
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Brett Kitani serves as the Senior Manager of IT Operations at Arctic Slope Regional Corporation, where he leverages over 21 years of extensive experience in IT support and customer service to drive operational excellence across multiple sites, from Alaska to Florida. In his current role, Brett oversees the IT Service Desk and Identity Management group, ensuring seamless support for over 2,000 internal users. His expertise in IT management and system administration is complemented by his proficiency in Microsoft technologies, Active Directory, and network functions, allowing him to effectively address complex technical challenges while maintaining high levels of customer satisfaction.
One of Brett's key projects includes the successful management of IT project initiatives such as domain and PC migrations, PC refresh cycles, and new hardware deployments. His strategic approach to IT project management has not only streamlined operations but also enhanced the overall user experience. A notable achievement has been the redesign of the ServiceNow instance, where Brett implemented new workflows and improved forms, significantly elevating the customer service experience. As a certified ServiceNow Administrator, he continues to optimize the platform to better meet the needs of the organization.
Brett’s commitment to relationship building and user training ensures that his teams are well-equipped to handle the evolving demands of IT support. His adeptness in troubleshooting and performance management, combined with his knowledge of tools like Salesforce.com and Cisco Meraki, positions him as a pivotal figure in Arctic Slope Regional Corporation's IT landscape. Through his leadership, Brett not only enhances operational efficiency but also fosters a culture of continuous improvement and exceptional service delivery.
Senior Manager of IT Operations at Arctic Slope Regional Corporation in March 2021 to Present
Director of IT Operations at Arctic Slope Regional Corporation in July 2024 to Present
Senior Manager of Infrastructure at Interior Logic Group, Inc. in October 2017 to March 2021
IT Manager at Maricopa County in September 2000 to July 2017
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University of Arizona, October 1995 to October 1997
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IT Management
Software Documentation
Active Directory
System Administration
Windows Server
Disaster Recovery
Marketing
Sales
Performance Management
Employee Training
New Hire Training
Performance Metrics
Help Desk Implementation
Customer Service
Customer Satisfaction
Project Management
Infrastructure
Troubleshooting
IT Infrastructure Management
Process Improvement
IT Hardware Support
Desktop Application Support
Technical Support
Training
Relationship Building
ServiceNow Administration
ServiceNow
Salesforce.com Administration
Salesforce
Jira Service Desk
Remedy
BeyondTrust
Cisco Meraki
Office 365 Administration
Microsoft Azure
Challenging Environment
Windows 10
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Discover more about Arctic Slope Regional CorporationWhat is Brett Kitani email address?
Email Brett Kitani at [email protected] and [email protected]. This email is the most updated Brett Kitani's email found in 2026.
What is Brett Kitani phone number?
Brett Kitani phone number is 6026908051.
How to contact Brett Kitani?
To contact Brett Kitani send an email to [email protected] or [email protected]. If you want to call Brett Kitani try calling on 6026908051. (updated on August 24, 2024)
What company does Brett Kitani work for?
Brett Kitani works for Arctic Slope Regional Corporation
What is Brett Kitani's role at Arctic Slope Regional Corporation?
Brett Kitani is Senior Manager of IT Operations
What industry does Brett Kitani work in?
Brett Kitani works in the Oil & Energy industry.
Brett Kitani Email Addresses
Brett Kitani Phone Numbers
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