Breshell Williams
Customer Protection Specialist/ Fraud Investigator at Capital One | New Orleans, Louisiana, United States
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Breshell Williams currently serves as a Customer Protection Specialist at Capital One, where she plays a vital role in safeguarding both the bank’s assets and its customers. With over four years of experience in banking and fraud investigations, Breshell has developed a keen expertise in identifying, analyzing, and mitigating financial crimes. Her role involves utilizing a comprehensive array of public and private data sources to conduct thorough investigations into suspicious activities, ensuring that potential fraud is detected early and effectively addressed. Breshell’s proficiency in account reconciliation, regulatory compliance, and quality control enables her to perform critical functions such as account closures, holds, and restrictions with precision and confidence.
One of her key projects involves collaborating closely with cross-functional teams to review high-risk transactions, verifying their legitimacy through detailed financial analysis and customer outreach. This proactive approach not only helps prevent fraudulent activities but also enhances customer trust and satisfaction. Breshell’s problem-solving skills and strategic mindset are instrumental in developing and implementing fraud prevention protocols that align with industry regulations and best practices. Her ability to communicate effectively with customers and bank associates ensures swift resolution of potential threats while maintaining a high standard of public relations.
Looking ahead, Breshell is eager to leverage her expertise in fraud detection, risk management, and data analysis to take on more advanced roles within the financial services industry. Her dedication to continuous improvement and her comprehensive skill set make her a valuable asset in the ongoing fight against financial crime, positioning her well for future leadership opportunities in customer protection and fraud prevention.
Customer Protection Specialist/ Fraud Investigator at Capital One in June 2022 to Present
Bank Ambassador/ Banker at Capital One in November 2018 to June 2022
Assistant Manager/ Leasing Agent at Multifamily Management Inc. in July 2016 to November 2018
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Southeastern Louisiana University, Bachelor's Degree, November 2026
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Banking Law
Account Reconciliation
Regulations
Escheatment
Retail Banking
Quality Control
Incident Response
Problem Solving
Policies & Procedures
Written Communication
Creative Problem Solving
Investigative Research
Banking
User Experience (UX)
Communication
Financial Analysis
Analytical Skills
Time Management
Customer Service
Public Relations
Microsoft Word
Microsoft Office
Finance
Strategy
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Discover more about Capital OneWhat is Breshell Williams email address?
Email Breshell Williams at [email protected] and [email protected]. This email is the most updated Breshell Williams's email found in 2026.
What is Breshell Williams phone number?
Breshell Williams phone number is 5049089014.
How to contact Breshell Williams?
To contact Breshell Williams send an email to [email protected] or [email protected]. If you want to call Breshell Williams try calling on 5049089014. (updated on January 16, 2025)
What company does Breshell Williams work for?
Breshell Williams works for Capital One
What is Breshell Williams's role at Capital One?
Breshell Williams is Customer Protection Specialist/ Fraud Investigator
What industry does Breshell Williams work in?
Breshell Williams works in the Financial Services industry.
Breshell Williams Email Addresses
Breshell Williams Phone Numbers
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