Brendalin Rivera
Epic Ambulatory Analyst at Optum | Glen Allen, Virginia, United States
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Brendalin Rivera is an accomplished Epic Ambulatory Analyst at Optum, where she leverages her extensive background in nursing and clinical transformation to enhance the functionality and user experience of electronic health record systems. With eight years of clinical experience in the ambulatory setting and pediatrics, Brendalin brings a unique perspective to her role, ensuring that the technical solutions she supports are aligned with the real-world needs of healthcare providers and patients alike.
In her current position, Brendalin is responsible for the ongoing support of EpicCare Ambulatory and EpicCare Link applications. She excels in providing post-go-live support, addressing user issues through a structured ticketing system, and implementing break-fix solutions to ensure seamless operations. Her analytical skills are crucial in optimizing workflows and enhancing application functionality, allowing healthcare teams to deliver high-quality care efficiently.
Brendalin collaborates closely with cross-functional teams to validate configurations and test new features, ensuring that upgrades and enhancements are effectively integrated into existing systems. Her expertise in medical terminology, case management, and ICD-10 coding further enriches her contributions, enabling her to communicate effectively with both clinical and technical stakeholders. As a certified Epic analyst, Brendalin is dedicated to driving clinical transformation through technology, making her a vital asset to Optum and the healthcare community at large.
Epic Ambulatory Analyst at Optum in February 2022 to Present
Epiccare Link Liaison-Remote at VCU Health in May 2021 to October 2021
Epic Clinical Application Analyst-Remote at VCU Health in May 2020 to May 2021
Clinical Transformation Specialist at VCU Health in June 2017 to May 2020
Nurse Program Coordinator at Children's Hospital of Richmond at VCU in March 2016 to July 2017
Ambulatory Clinical Coordinator/Nurse Case Manager at Children's Hospital of Richmond at VCU in July 2011 to March 2016
Community Health Nurse at CHIP/Family Life Line in January 2009 to June 2011
Medical Surgical Nurse at BON SECOURS MEMORIAL REGIONAL MEDICAL CENTER, INC. in June 2008 to December 2008
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University of Illinois Chicago, Master’s Degree, October 2026
Old Dominion University, Bachelor of Science (B.S.), October 2026
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Change Requests
Customer Interaction
Clinical Data
Problem Solving
Requirements Gathering
Troubleshooting
Incident Management
Project Documentation
System Testing
Design-Build
Post Go Live Support
Electronic Medical Record (EMR)
Service Desk
Epic Systems
Nursing
Epic Ambulatory
Analytical Skills
Case Management
HIPAA
Medical Terminology
Ambulatory Care
Health Insurance
Ambulatory
Medical Records
Informatics
Documentation
Physician Relations
Health Promotion
Training
EHR
Community Health
Prior Authorization
Workflow Analysis
ICD-10
Go Live Support
Healthcare Reimbursement
Meditech
Microsoft Word
Microsoft Office
Microsoft PowerPoint
Microsoft Teams
Zoom
Microsoft Excel
Microsoft Outlook
Critical Thinking
Public Speaking
Communication
Relationship Building
Epic-Kaleidoscope
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Discover more about OptumWhat is Brendalin Rivera email address?
Email Brendalin Rivera at [email protected]. This email is the most updated Brendalin Rivera's email found in 2026.
How to contact Brendalin Rivera?
To contact Brendalin Rivera send an email to [email protected]. (updated on January 05, 2025)
What company does Brendalin Rivera work for?
Brendalin Rivera works for Optum
What is Brendalin Rivera's role at Optum?
Brendalin Rivera is Epic Ambulatory Analyst
What is Brendalin Rivera's Phone Number?
Brendalin Rivera's phone (703) ***-*465
What industry does Brendalin Rivera work in?
Brendalin Rivera works in the Hospital & Health Care industry.
Brendalin Rivera Email Addresses
Brendalin Rivera Phone Numbers
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