Brenda Link

Q: What is Brenda Link email address?

Email Brenda Link at cpgqueen@aol.com and brenda.link@att.com. This email is the most updated Brenda Link's email found in 2026.

Q: How to contact Brenda Link?

To contact Brenda Link send an email to cpgqueen@aol.com or brenda.link@att.com. (updated on September 08, 2024)

Professional-Technical Process/Quality Manager at AT&T | Greater Chicago Area

About Brenda Link

Brenda Link is a dedicated Professional-Technical Process/Quality Manager at AT&T, where she has been making significant contributions since April 2022. In her current role, she expertly manages the SWITCH/FOMS database, ensuring its integrity and reliability, which is crucial for the seamless operation of telecommunications services. Brenda oversees the iTRACK SSTT trouble reporting system, a vital tool that enables efficient tracking and resolution of service issues, thereby enhancing customer satisfaction and operational efficiency.

Brenda's expertise extends to managing complex trouble ticket reporting database issues, where her troubleshooting skills come into play. She collaborates closely with her team on Central Office (C.O.) switch conversions and dial transfers, ensuring that these critical processes are executed smoothly and accurately. Her commitment to maintaining an up-to-date inventory in the SWITCH database is essential for effective resource management and operational planning.

With a strong foundation in telecommunications and a keen eye for quality management, Brenda is adept at leveraging her skills in database administration and customer service to drive continuous improvement initiatives within her team. Her proficiency in Microsoft Office applications, particularly Excel and Word, allows her to analyze data effectively and communicate insights clearly. As a proactive leader, Brenda also plays a pivotal role in training team members, fostering a culture of excellence and collaboration. Through her work, she not only enhances the quality of AT&T's technical processes but also contributes to the overall success of the organization in delivering exceptional service to its customers.

Brenda Link Work