Breanne Guzman
Support Specialist at Florida Virtual School | Davenport, Florida, United States
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Breanne Guzman serves as a Support Specialist at Florida Virtual School (FLVS), where she leverages her extensive knowledge of software programs and exceptional multitasking abilities to thrive in a dynamic, fast-paced environment. In her role, Breanne is pivotal in ensuring the seamless operation of customer care activities for the Full-Time program. She is responsible for the accurate and timely submission of service-related incidents through ServiceNow, where she expertly processes customer service tickets and inquiries, ensuring that all communications are handled efficiently and effectively.
Breanne has taken on a variety of internal projects that have not only enhanced her skill set but also positioned her as a subject matter expert across multiple departments. Her proficiency in project management and process improvement has allowed her to contribute significantly to the optimization of customer service workflows, ensuring that the needs of students and families are met with the highest level of satisfaction. Additionally, her strong background in SQL and database management enables her to analyze customer data effectively, providing insights that drive strategic decisions and improve overall service delivery.
With a commitment to team building and training, Breanne plays a crucial role in fostering a collaborative environment that empowers her colleagues to excel. Her adeptness with Microsoft Office and other essential tools further enhances her ability to manage accounts and develop strategies that align with FLVS's mission to provide innovative and accessible education. As she continues to navigate the complexities of customer care in the virtual education landscape, Breanne remains dedicated to enhancing the experience for all stakeholders involved.
Support Specialist at Florida Virtual School in March 2016 to Present
Database Specialist/Administrative Assistant at NE Healthcare in November 2006 to June 2015
Legal Secretary at Shipman, Sosensky, Randich & Marks in August 2005 to September 2006
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Columbia Southern University, Master of Business Administration - MBA, July 2026
Columbia Southern University, Bachelor of Business Administration - BBA, July 2026
Manchester Community College, Associate's degree
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Database Administration
Access
Project Management
Database Design
Team Building
User Acceptance Testing
Microsoft Excel
Data Analysis
Strategic Planning
Business Analysis
Analysis
Software Documentation
Microsoft Word
End User Training
Windows
Management
SDLC
SQL
Data Entry
PowerPoint
Outlook
Troubleshooting
Customer Service
Microsoft Office
Social Media
HTML
Training
Leadership
Databases
Process Improvement
Program Management
Account Management
Vendor Management
Vendor Relationship Management
Data Migration
Microsoft Access
User Experience
Quality Assurance
K-12 Education
Project Planning
Microsoft Project
Time Management
Supervisory Skills
Operating Systems
Standard Operating Procedure (SOP)
Policy Development
Strategy
Strategic Thinking
Exceeding Customer Expectations
Communication
Customer Experience
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Discover more about Florida Virtual SchoolWhat is Breanne Guzman email address?
Email Breanne Guzman at [email protected] and [email protected]. This email is the most updated Breanne Guzman's email found in 2026.
How to contact Breanne Guzman?
To contact Breanne Guzman send an email to [email protected] or [email protected]. (updated on September 02, 2024)
What company does Breanne Guzman work for?
Breanne Guzman works for Florida Virtual School
What is Breanne Guzman's role at Florida Virtual School?
Breanne Guzman is Support Specialist
What is Breanne Guzman's Phone Number?
Breanne Guzman's phone (305) ***-*763
What industry does Breanne Guzman work in?
Breanne Guzman works in the E-learning industry.
Breanne Guzman Email Addresses
Breanne Guzman Phone Numbers
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